11400 W. Huguenot Rd., Suite 110
Midlothian, VA 23113

(804) 794-6699

Mon: 10:00AM - 7:00PM

Tue - Thu: 9:00AM - 8:30PM

Fri: 9:00AM - 6:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

98.6% would refer friends and family to us

5 stars Verified customer

Because I have rosacea, I have to be very careful with my skin and I'm sometimes nervous about trying new places that may not have experience with my kind of skin problems. From my very first facial appointment, all of the staff at Rituals have been great about working with me to find the best treatment for my sensitivities. I've been working with Susann the last several months, and she has really worked hard to find products that heal my skin. I now come faithfully every month so that I can keep making progress. My experience at Rituals from the moment I walk in the door, through my time in the facial, until the moment I walk out, is always terrific.

4 stars Customer since 2013

Very expensive. One color process and trim $220.00. The price went way up from my last visit for the same service.

5 stars Customer since 2014

Jessye is the best!

Rituals Salon Spa replied:

We couldn't agree more! Thank you for your most recent visit we hope to see you soon.

4 stars Verified customer

Nice place but I am confused about roaming complimentary hand massage. I have had a few times during my 5 years of patronage. Most recently was passed over for said complimentary service which left me wondering about policy . Maybe signage explaining would help.

5 stars Verified customer

Always a relaxing experience getting my pedicure, and having Mandi pamper me.

Rituals Salon Spa replied:

Thank you for your most recent visit with us! Hope to see you soon!

4 stars Customer since 2014

I come to Rituals because of how wonderful Nikolette Rivers is as a stylist and person. I love her. She is wonderful and talented. I had worked with Ann in the past in selecting a few Jane Iredale products. She was so very kind, patient, and answered any question I had according to how I described her.

My last visit, when working with another of your make-up personnel, did not go as well. I asked a question about the eyebrow product, and she exchanged a look with her co-worker like 'have you ever heard such a ridiculous question'. It made me feel very uncomfortable and embarrassed. I would not want to work with her again. I spend a lot of money at your salon. No one should be made to feel like this. One of my previous compliments to you about Rituals was the down to earth personalities of your personnel. Not so in this case. I left feeling very upset. I would recommend Nikolette to everyone! But not for help with your make-up line unless they could see Ann. That's why I'm going from a 10 to an 8 on the recommendation scale below.

Rituals Salon Spa replied:

Linda, We are sorry that your most recent visit that wasn't up to what our standards are expected to be. That is never something that we want you to feel when leaving our facility. Be assured that this situation was surely not intended to come across in a negative manor. We appreciate all that you do for us here at Rituals and we hope that we can continue to express our feelings of compassion towards you as a valued client.

5 stars Customer since 2014

Nikolette Rivers is the best! Love the salon, too.

Rituals Salon Spa replied:

Kristen, We are so happy to hear that you love Nikolette as much as we do! Hope to see you soon.

5 stars Customer since 2014

Great spa!!! Suzanne is awesome!

Rituals Salon Spa replied:

Robyn, Thank you so much for your feedback! We hope to see you again soon.

5 stars Verified customer

Relaxing atmosphere while waiting for stylist and space for color and finishing is comfortable. Receptionists are friendly and accommodating. I look forward to my next visit!

Rituals Salon Spa replied:

We are delighted to hear that you feel relaxed in our salon and spa. We hope to see you again soon!

5 stars Customer since 2011

I always have a relaxing enjoyable treatment, cut and color or lashes. The staff is kind and knowlegeable. I refer Rituals to everyone I know.

Rituals Salon Spa replied:

Lynne, We are so happy to hear that you enjoy all of your services with us! Thank you for the recommendations! We look forward to seeing you again soon!

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