I walked in for my first appointment and saw Alison smiling at me until I reached her. I felt so welcomed. Salon is stunning! I was given a tour of the salon, shown where I could help myself to coffee, tea or chai and where the bathroom and changing rooms were. Very helpful. I was asked by each person who greeted me, if they could get me something to drink. My appointment was scheduled with Senior Stylist Rhi. She was warm, welcoming, friendly and talented. I am very pleased with my color and style and made my next appointment. Two more pleasant surprises. Hand massage by Alicia and head massage after shampoo by Caiti. Finally I appreciate seeing the diverse magazine choices. What a pleasure to read something other than a hair or gossip publication. I already told my sister when she comes to visit me she has to schedule services. Thank you to the staff!