99.4% of patients would refer friends and family to us.
Initially I thought I had found a reputable Dentist in northern Westchester County. After having a root canal done, I complained about a pain I've been having in my jaw. To make a long story short, I was told that I had TMJ.
After spending a considerable amount of money, I continued to go back and complain about the pain. He finally recommended me to a different doctor, who pointed out that I had been misdiagnosed by Dr. Rifkin. What I actually had was a crack and a hole in my jaw from an infection coming from the area where I had my root canal done.
After 18 months, I've had 3 surgeries and a major jaw replacement procedure. When I confronted Dr. Rifkin about the misdiagnosis, and the charges, his resolution was to give me a portion back in a credit towards future dental work versus refunding the full amount. To top it off, I received a bill, for the first time, pertaining to work done over 2 years ago that I was never billed for until I confronted him about the refund.
Upon receiving the two year old bill, I suggested the amount get taken toward the credit and his response was threatening to take me to collections.
As always, everyone at Rifkin dental group are friendly, professional and always explaining all that is being done to you.
Friendly, professional staff.
Too expensive.
Excellent practice, very friendly and accomodating staff and a very knowledgeable, experienced and always explaining Dr. Martyniak.
I'm someone who had always dreaded going to the dentist but my visits to Rifkin Dental continue to be excellent. Not only is Olga, the hygienist, both meticulous and caring, but Dr. Martyniak is great and the women at the reception desk are lovely. I highly recomment Rifkin Dental.
When I called because of pain being caused by a loose tooth that needed to be pulled, I was given an appointment for the same day. Within 30 minutes of my arrival the pain was gone as well as the tooth. Treatment was great, and concern was evident. THANKS SO MUCH!