My first cut & blow-out at Richard Salon were SO good I decided to review it (not something I usually do). But I can honestly say that I got the BEST blow-out I've ever had from Sofia (and I am 45 - that's a lot of haircuts & blow-outs). I'm sure she gave me a good cut too, and maybe that contributed to the great blow-out, but regardless of the cut, the best blow-out ever. Additionally, Richard (the owner) came over, said hello and seemed pretty genuine in wanting to make sure I had a good experience. Again, I've been to a lot of salons but I've never met another owner. Molly also gave a very good scalp-massage during the washing - thank you guys!