Hilltop Service Inc
Automotive
3002 Meridian South
Puyallup,
WA
98373
(253) 845-4505
Mon - Fri: 8:00AM - 5:30PM
Sat - Sun: Closed
About
From Tires to Custom Engines and everything inbetween. Hilltop Service has been providing quality automotive repair to Puyallup, WA and surrounding areas since 1978.
We are a full service automotive maintenance and repair shop providing professional care for both domestic and popular imported vehicles.
We offer a full range of services that will maintain your factory warranty. We are the alternative to dealership repair. We also service all aftermarket warranties.
You probably know brands like John Deer, Craftsman and Snapon. When it comes to replacement parts for your car NAPA is the brand you need to know.
NAPA provides quaility aftermarket and OEM Replacement Parts for your vehicle. Hilltop Service is proud to be a recognized NAPA Auto Care Center providing only quality parts for your vehicle and installed by ASE Certified Technicians.
All of us at Hilltop Service would like to thank the entire community of Puyallup for supporting Hilltop Service since 1978. We support our community, strive to do business locally and spend money locally. Together we all can keep Puyallup a great place to live, work, play and raise our families.
Your calls and questions are always welcome, and we look forward to serving you.
Services
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Steven Thompson
Certifications & Memberships
1 stars STEVE W Featured review
Went to have leak in the cooling system repaired. $1200 later I picked up truck. It overheated on way home. Air conditioner blowing hot air. I took it back. They replaced sensor, then claimed a previous owner put Stop Leak in radiator so they replaced radiator. After that repair didn't fix the problem, they claimed previous owner had blown a head gasket and that was problem. I have had truck for 3 years with never a problem til that leak. Anyway $3000 later, I picked up my truck. It's running okay, but still no air conditioning. I can only imagine what they will "find" if I take it back....
As the manager of Hilltop Service, I called the customer and explained to him that the a/c cycle switch was bad and the system was low and needed a recharge and actually the a/c system was supposed to be evacuated and recharged and that serviced was forgotten and not performed when vehicle was in for repairs. I explained this to him and offered our apoligies and offered to service the a/c system at no charge to him and was told "no"
As far as the engine cylinder head gasket repair was concerned, when the engine cylinder heads were removed, there was a lot of engine coolant stop leak plugging up the coolant ports and not letting engine coolant flow properly throughout engine causing overheating. we chemically tested the engine numerous times for a bad cylinder head gasket before the test turned positive. Also found the radiator to be semi-plugged from the same engine stop leak, we attempted to replace the thermostat under warranty and engine still wanted to overheat. we took all measures to ensure our accuracy in this diagnosis and our diagnosis was found to be true and accurate.
Again, I as the general manager attempted to have the a/c system recharged for the customer at no charge and was told "no". The engine repair was fully warranted and does carry our warranty. Also at no time were we told to not perform repairs and customer gave his consent for all repairs.
Thank you.
4 stars LARRY L Customer since 2011
Great faster than I expected and good job problem was fixed
5 stars DAN F Customer since 2009
Great service.
5 stars CASEY M Customer since 2012
Wonderful Wonderful Wonderful
5 stars BILL H Customer since 2013
A very fair and professional shop. The guys are friendly. I have been satisfied with the work and have never had any sur ... Read More
5 stars THERESA K Customer since 2009
Very good as always.
5 stars SCOTT M Customer since 2010
Fantastic communication; problem solved in one trip! And the staff gives you more cost effective options to save you mo ... Read More
5 stars KEITH W Customer since 2011
Great service and done quickly!
5 stars STEPHANIE R Customer since 2009
Personnel always courteous. Work always done in timely manner.
4 stars GARY L Customer since 2009
good luck at hilltop , been there serveral time
5 stars Anonymous Verified customer
As always, a job well done.