100.0% would refer friends and family to us

4 stars Verified customer

Excellent service from an experienced team. Ed is great at telling you what's needed and why.

5 stars Verified customer

I received the excellent service I have become accustomed to. My GMC Denali had "died" on me while I was running errands. After a couple of stops, I came back to the truck to find it wouldn't start. Had it towed to garage and they were ready to take the truck in from the tow truck. Ed confirmed that the fuel pump was the problem and the repair was completed the next day.

5 stars Verified customer

Have been going to them for years great automotive service and cares about their customers. And reasonable.

5 stars Verified customer

Always great service. If something goes wrong they correct it. Thanks so much Ed.

1 stars Verified customer

Ed was very helpful in explaining my car's problem in detail and ensuring that I understood. He also showed very good customer service and won we over as a future customer.

Thanks Ed,

Shakir

5 stars Verified customer

Quick service. Easy to work with. Five stars.

5 stars Verified customer

Pugh's was recommended to me by my roommate when I move to college park and I have been going for oils changes (and recently more major work) for about 7 months. It has good customer service and so far no shady or questionable practices.

4 stars Verified customer

I ALWAYS enjoy bring my car to Pugh's! They are kind and always courteous. They look out for my 2011 Toyota Corolla with care and offer reasonable prices. It took me a while to find a garage close to home with people I can trust and I am truly grateful.

5 stars Verified customer

Excellent customer service from Ed and the mechanics!

4 stars Verified customer

Ed is very nice and explains things simply, which makes it better since I usually have to o pay for expensive repairs. He never pressures me to get more done than what I really need and helps me to understand priorities (e.g. you need to have this done today v. come back in a few months and we'll take care of it).

I'm glad you have a tv but it would be great if you also had a coffee/tea machine and more comfortable chairs. My last visit, I was there for more than 5 hours so having a few more conveniences in the waiting area would be appreciated.

You'll definitely see me again.

Thanks for being a trusted service provider.

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