Reviews for MEDICAL MASSAGE, INFANT PHYSICAL THERAPY, and STAFF.
I've had recurrent severe neck, shoulder, head pain since a car accident (with whiplash) in 2001. The number of doctors, physical therapists, and masseuses I've been to must number in the 100's, no lie. I've sought out regular massage of various types (including at a chiropractor's office - called "medical massage"), PT (at a number of other clinics), ultrasound treatment of the muscles, electric stim, heat and ice, painkillers when necessary, and even tried cortisone injections right into the muscle for a few months. I've had exploratory CT scans, MRIs, and X-rays looking for the source of this mind-numbing pain. I've not only never come up with a precise answer about what exactly is responsible for the recurrent pain, but no path forward to a place where the pain would no longer be part of my everyday life.
When I brought my infant son to PT Solutions, I had no thought of being seen myself. But, when I saw a special for a parents' medical massage, I figured I'd try it (in the decade and a half since that car accident, I've never said no to a massage because I'm almost always experiencing some level of discomfort if not outright pain, though it isn't obvious; as with most chronic pain sufferers, I've found a way for discomfort, even pain, to be in the background most of the time, but some days, it takes center stage).
In that one session - one! - with Daniel Garinger of Physical Therapy Solutions, I felt like I haven't felt in years. Usually, I leave a massage feeling like it was pleasurable and maybe included some relief, but wasn't super effective pain management and certainly not therapeutic. But with Daniel, his specific medical massage techniques reached the source of the pain and addressed it. Like: he found the muscle that was hurting me. He worked on it. He made it stop hurting. That day - and then for days to come. It sounds so prosaic: he found the muscle and made it stop hurting. But it was like the heavens parted and I was optimistic for the first time in years.
I've now been receiving medical massage from Daniel for a few weeks, including on one occasion when my pain resurfaced to a level 9 on my pain scale: so bad, I was nauseated from the pain in my head that radiated to behind my eye. Daniel fit me into his schedule. He used the pain as an opportunity to find the source and he did find it! He even broke out an anatomy book to show me the muscle (the splenius capitis). (Sidenote: seriously? No one has ever found this muscle before? It blows my mind, but it's a testament to Daniel.)
With each subsequent treatment (especially the hour-longs), I can feel my pain threshold lowering and the duration of pain-free time stretching. With his exploratory findings (locating the splenius capitis and some other contributing muscles in my pain pattern), we have a precise and understandable roadmap forward.
Daniel's goal is to bring the pain threshold down to a zero, until the pain is no longer a part of my life... Which I would have told you was not something I believed was possible. But I can honestly say, he's earning my faith every week.
Daniel is also incredibly responsible about treatment and always reminds me that, if we hit a stopping point where the pain is not decreasing, then he'll refer me to one of the physical therapists in the practice to make sure we aren't missing something outside the scope of his expertise.
Very grateful that I took a chance on the parent massage special... and highly recommend Daniel as a medical masseuse.
INFANT PHYSICAL THERAPY
Though my faith in the field of physical therapy has taken some hits over years of seeing physical therapists for chronic neck pain with no relief, I brought my young son (6mo) to PT Solutions after he finished his treatment with a Doc Band for treatment of torticollis and plagiocephaly (neck tightness and head asymmetry).
We were assigned to Dr. Phillip Herel - and, honest to goodness, he has made coming to physical therapy a pleasure with a purpose. He's renewing my faith in physical therapy.
Not only does Dr. Herel have an incredible style with young patients (he's upbeat, calm, and warm - my son reaches out and melts into his arms, then sits there like a happy potato as Dr. Herel stretches him kindly in various directions), but he's got a great bedside manner with parents as well (he's clear, direct, knowledgeable, patient, intelligent, and optimistic).
Over the course of only a couple of months, Dr. Herel not only addressed my son's neck tightness and range of movement asymmetry, but provided evaluation of and reassurance about his overall developmental progress, looking into categories beyond the scope of what brought us to PT Solutions to make sure my son was doing well holistically. I appreciate that so much.
And he did all of this while becoming one of my kid's and my favorite people. Like: we look forward to going to physical therapy! And I never feel like we're wasting our time because every appointment is purposeful and moves us closer to our goals.
My usual complaint about physical therapy is that I feel it leans too heavily on at-home stretching and exercising, wastes time in the office, and doesn't home in on a long-term solution that would no longer require physical therapy (when possible). I have never felt that way about our time at PT Solutions. Dr. Herel has been incredibly graceful about my only sporadic stretches of my kiddo's neck muscles at home and uses our time so effectively in the appointment that my son has seen incredible progress - in fact, resolution - in spite of my lack of commitment to the stretching program. And our way forward and ultimate goals have been clearly defined and worked-toward from the beginning.
I can't say enough about Dr. Herel's bedside manner and effectiveness as a physical therapist for infants. I'd highly recommend him to other parents.
I wanted to add a note about the staff as I've also had an especially positive experience working with the front office. Booking is straightforward, payment is efficient, communication is near-immediate and thorough, and the office always has a positive energy about it.
The office has also managed to keep cool about frequent scheduling changes and tardiness when it can't be avoided (my preference is to show up late and get in a short appt than skip it; they've always been understanding and accommodating).
I've appreciated the positivity of the front office and their efficiency very much.