100% of patients would refer friends and family to us.
The whole atmosphere at the office was pleasant, everyone was polite and friendly. The doctor was punctual, professional and answered any and all questions asked of him.
A few years ago, my friend and I were recommended to see Drs. Hirakawa & Inouye by Mr. and Mrs. Nishimura. We had such a wonderful and positive first visit that we turned around and told another friend. This friend visited and was so happy with the outcome that on her next appointment to see her primary physician, she gave out business cards for Drs. Hirakawa & Inouye. Mr. and Mrs. Nishimura were former patients of Dr. Hirakawa's father when they were in high school and continued to see the current Dr. Hirakawa when her father retired. Unable to confirm this little tidbit at this time but that is what I remember hearing a while ago.
After thirty plus years, still no complaints; only gratitude for excellent service from all of you. I cannot believe that I'm responding to an electronic survey. Us old folks always prefer the spoken word. But you guys know that already. I appreciated the reminder by phone.
Excellent, as always. Appreciated not dilating my eyes too much so I was able to see pretty well afterward.
Easy to make appt., easy to find location, easy parking and very welcoming staff. Examination was thorough and complete. Keep up the good work and I'll go back every year and make sure my eyes are at peak performance level.
Jan Hirakawa has been taking care of all my eye care needs for years. She is always caring and professional. I can rely on her advice.
Her mom, Mrs. Hirakawa who is part of the office staff, is a joy.