My experience was terrible. I've been to pipkin before in her old office and everything wentry smoothly. I sat at her new location for an hour an half. My appointment was 8:30, they kept calling other patients back that got there way after me. After sitting in the chair I was told my copay was 800$. Then I was told my insurance doesn't cover the crowin I needed. I told the ladynamic at the front desk when I made the appointment what I needed done. She should of run my insurance the day before and then told me I would have a copay. And to top it all off I didn't even see pipkin. She's amazing, and not to be able to have seen her was upsetting.