The massage was good, not great, but decent enough. I had some tight muscle issues and I think he could have worked them out a bit more. I did not like Hand & Stone push for membership, I was taken off guard and they made it sound like if I didn't sign-up right than and there I wasn't getting the best deal. When I got home and checked online, I saw there were many different membership option and no "initial fee" that SP spa claimed to waive. I won't go back because I don't need or want that kind of pressure after a relaxing massage. What's the point?
As always I received courteous service. My hairdresser does a wonderful job and I always get compliments when I am out and asked for her name.
The support staff are very friendly and helpful and the atmosphere is very relaxing. Over the years I have referred a number of people and they still use Image Creator's services.