It was a good experience - did not have to wait long, everyone was very polite. The only issue I had was sticker shock when I learned the price of avoiding dialation ($39) and gettting new lens in my old frame. Yikes!
As always I received courteous service. My hairdresser does a wonderful job and I always get compliments when I am out and asked for her name.
The support staff are very friendly and helpful and the atmosphere is very relaxing. Over the years I have referred a number of people and they still use Image Creator's services.