97.8% would refer friends and family to us

5 stars Customer since 2010

Ariel was fabulous and extremely knowledgeable and helpful. I had a very bad experience with lens crafters and will never go there again. I like the process you use in determining cost before the customer has sat there for hours. Keep up the great work!

4 stars Customer since 2013

Positive. Especially interacting with Dr. Wong. She was thorough and professional, explained the process/issues and responded to questions with interest, authority and warmth. Nice to be treated like a person rather than another 15-minute unit of billing time.

Would like to see a more interesting/diverse selection of frames for adults.

5 stars Customer since 2014

I was having a sudden and alarming problem with my eye. As soon as I called, they got me right in to see a Doctor. Everyone was very supportive. They made a call to a local specialist, and I was being seen by the specialist's office an hour later.

Their professional and immediate response was wonderful. I really appreciated how they handled the situation!

5 stars Customer since 2014

My experience was great! I was greeted as soon as I walked into the door and your staff was ready for my appointment. I didn't wait long to get into my appointment. I was early and was able to start the process a little early, which was nice. Everyone I came in contact with was very friendly and explained things clearly throughout my whole visit. Dr. Wang was very pleasant and informative. Gabrielle helped my make a decision on my contact order and adjusted my glasses with a very helpful attitude. I couldn't be happier with my experience. I felt very taken care of the whole way.

5 stars Verified customer

Staff are always professional, helpful, and friendly.

5 stars Verified customer

Peepers of Severna Park excels in customer service from the minute you walk through the door. Dr. Tilled and Dr. Johnson are exception doctors and the staff is friendly and helpful. I've been a patient there for over 15 years, and I won't go anywhere else for eye care.

4 stars Customer since 2016

Everyone was very friendly and clearly explained all procedures and costs.

5 stars Customer since 2015

Olivia helped me find a great pair of glasses and was very helpful throughout the process. She explained the options and costs for each very well. I am looking forward to my next visit.

5 stars Verified customer

The staff is always helpful with insurance matters and buying glasses.

5 stars Verified customer

Everyone was so nice and helpful.