Overall the staff are great, especially Dr. Howard, Dr. Steve, My therapist Cee, Cee, Cheryl, Charlie, Dr. Tracey etc. Dr. Jeff presents himself as the know it all, but that is simply not the case. He fails to listen to the patients and to me that is critical when you are in the business of servicing people. I had a very bad experience with him in which my job was lost due to him not following up and listening. His brother which appears to be the boss tried his best to rectify the situation, but it was too late. This experience left me unsure about the services that are provided, and gives me doubt that I'm being represented appropriately.
Thank you for your input. Here in the office we do strive to make sure our patients are well taken care of and well handled when it comes to all their needs, including but not limited to any and all paperwork associated with their care. We know how important proper care is and we do everything in our power to make sure things run smoothly and correctly. We also rely on the cooperation of our patients as many times in order for paperwork to be approved in various cases, the cooperation and compliance of our patients is vital, as without it, things can go wrong. It is definitely a team effort especially when any work related injury is at stake. We apologize for anything that may have not worked out to your satisfaction, and we assure you that we strive to do all we can in our power to help our patients as best as we can with their care and needs here in our office. If you have any further questions or things that you would like to go over in more details with us about your care here and the way things were handled, please contact us directly so that we can look into your specific case further.