320 Central City Plaza
New Kensington, PA 15068

Mon: 10:00AM - 7:00PM

Tue: 9:00AM - 5:00PM

Wed: 10:00AM - 7:00PM

Thu - Fri: 9:00AM - 5:00PM

Sat: 9:00AM - 1:00PM

Sun: Closed

96.4% would refer friends and family to us

5 stars Verified customer

I have always had a good experience at Family Eye Care.They go above and beyond to take good care of me and I will continue to have them as my eye care professionals.

5 stars Verified customer

I will not go to another eye DR. as long as DR. Smay is in practice. The staff and DR.s are the best.

4 stars Verified customer

Tricia was very helpful, when it came to helping me with the selection process and choosing just the right glasses. A few weeks prior I decided to purchase my glasses at a different facility and have not been content.

Dr. Smay offered a huge selection to chose from, the staff are very personable, and they work with you in order to offer you the best deal. Having utilized all my benefits on a pair of glasses I was extremely unhappy with, I had to purchase these out-of-pocket. Tricia, informed me that they were offering a special and that helped me out a lot.

I would definitely recommend their office.

5 stars Verified customer

The staff and Dr Smay are the best. I will not go any where else as long as you are in business.

4 stars Verified customer

My appointment was called on time an the tech was friendly and efficient.

5 stars Verified customer

Dr. Smay and his staff are very good in their daily work.

4 stars Verified customer

I was very happy with my visit. Every one was courteous and easy to get along with. I would like to also comment that my time went very well it was dealt with in a timely fashion in that I did not have to wait long. There have been times that I have sat in the lobby for 45 min. or more before I was seen. The last two times I have had an appointment I was dealt with in a very timely way.

My only negative comment is that I do not understand why I have to fill out a new paper every time I come with my name, address etc. I would like to be handed a paper that I could simply verify my information or make necessary changes.

5 stars Verified customer

I've always been pleased with the service at Family Eye Care. They are friendly, professional, and always helpful. I have already recommended them to friends and family.

4 stars Verified customer

Everyone was really nice, didn't have much of a wait.

4 stars Verified customer

Always great service and the wait wasn't bad. Very organized and would recommend to anyone in the New Kensington area.

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I had really high hopes for this place based on reviews I read and the impression I got walking in. The d├ęcor was awesome. The services I received, however, were unsatisfactory. I scheduled a classic pedicure at 3:45 followed by a classic manicure at 4:15 p.m. with the same technician. Instead, I received a manicure from a technician while I was sitting in the chair getting a mediocre pedicure from the technician I made the appointment with. I have certainly never experienced this and have never felt so rushed during a manicure and pedicure appointment! The pedicure did not start out with soaking my feet. She immediately started working on them. There was minimal scrubbing of my callouses and my cuticles were not trimmed. Unfortunately, my husband paid for the services while I was waiting for my nails to dry or I would have complained when my services were performed on Saturday night. It was also the end of the night and the technicians made it very obvious that they wanted to leave. Although I would not return or recommend this location, I really loved the ambience and will try the one in Queen Village when I am in that area.
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