This salon over charges and their customer service is horrible especially from the manager there. I was sent an email saying they "missed" me and to schedule a complementary deep conditioning. I made sure to double check that it was in fact complimentary, there was no where in the email at all that said you had to purchase a service in order to get that free conditioning & in fact I even called to confirm. When I got there though, they said I had to pay for a service or $35 for a blowdry to get a free deep conditioning. The manager didn't even care or was sorry even after I showed her the email to prove to her. They have false advertising & wasted my time & gas & the fact that I called & they did not tell me that is horrible customer service. Some of my friends used to go there but stopped because they have had bad experiences too with cut and color. Now I go to Ivy Salon & Spa in fountain valley & I love it there! They are all so nice and reasonably priced & do a fabulous job, I recommend that place! Check them out, their number is 714-962-0100.