94.2% would refer friends and family to us

4 stars Customer since 2014

Service was swift and efficient. It's the second time I have had to bring a pet here, and like last time the staff was sympathetic to my concerns. The waiting area and rooms are also very clean. There is also decent parking, which is great when you are showing up at 1am.

5 stars Customer since 2014

Thank you for taking such good care of our puppy!

4 stars Verified customer

We were seen right away. Great doctor.

5 stars Customer since 2014

I brought in my 16 yr old kitty, Baby, with severe respiratory distress at 3AM. Dr. West immediately put him on oxygen and took steps to diagnose his problem. He and the other Dr. West, Dr. Lim, and the cardiologist were in constant communication with my family. After 2 days, he is home, doing well, with new medications that we hope will give us more quality time with our loved little boy. So far so good. The reception staff, technicians, and vets were top notch. The care does not come cheap, and you have to pay up front (have credit cards at the ready), but, if you want to do what needs to be done for your pet, I found that this hospital was close, accessible, and has skilled doctors.

5 stars Customer since 2014

Dr. Rob West is the absolute best vet. He takes great care of our dog, Tuna and always puts us at ease.

4 stars Customer since 2014

Dr. West was very informative and not at all pushy about our trying more aggressive treatment for our dog. The people at the desk and taking our intake info were very nice, too !

5 stars Customer since 2014

Everyone at Nor Cal, but especially the receptionist and the doctor, were so compassionate, professional and helpful during my emergency (one of my bird's bit another and badly injured her). They also kept me updated as often as possible as to what was happening which is a huge relief when your waiting and hoping that your beloved pet doesn't die! I cannot thank you enough for all of your efforts in helping her through this crisis! You folks are the best!

5 stars Customer since 2014

Professional, knowledgeable and kind from beginning to end. So grateful to have your service in Daly City for all the north county pets and their families.

5 stars Customer since 2014

Norcal was great with my little squirrel. We were in and out in under an hour and they took great care of him. Th s is our third trip the the emergency click with our two dogs. Each time has been great.

4 stars Verified customer

Staff was very friendly and helpful. I highly recommend this hospital in case of any pet emergencies it's close by and I felt reassured that my dog was going to be fine.