Although I had a good experience on my first visit last year I cannot say the same this time, the night of September 11th. My 18-year-old cat displayed difficulty urinating for about a day, straining in the litter box and eliminating only a tiny amount of urine. I brought him to Nor Cal a little after 11 p.m. on a Thursday night. There were three clients ahead of me, but the vet, Dr. West, looked at my cat pretty quickly. The vet said that my cat's bladder was not full, so it wasn't an immediate emergency. Dr. West still had to look at other clients who were ahead of me, so I waited two hours, till after 1 a.m., before he could talk with me at length. He didn't know the cause of the straining but said it probably wasn't an infection, since they are extremely rare in male cats. He guessed that it was stress. However, I asked for an antibiotic anyway, which he prescribed, along with sub-Q fluids. The next day I called my regular vet and explained what happened. She asked if the Nor Cal vet had taken a urine sample. I said I didn't think so. She said that was odd. She then asked if the vet had mentioned crystals in my cat's urine. I said no. She said that was also odd. So I had to bring my cat to her the next day for such tests. She prescribed Prazosin, which aids in urination in cats, which Dr. West also did not mention. I feel I could have avoided another visit to a vet if Nor Cal had covered all bases.