93.5% would refer friends and family to us

5 stars Verified customer

Our dog was very happy with everyone he came in contact with and they were happy to see him. Dr. Wells took his time and explain the process so that we fully understood what was going to happen to our dog. We are very comfortable with the treatment our dog shall receive.

5 stars Verified customer

My experience on Monday was as good as could be given the situation. I was unable to afford the recommended treatment for my cat, as I am a low income single mother. The staff and doctor worked up several estimates for me so I could provide some level of care to my cat, and give him a shot at recovering. I was very appreciative of that. I am continuing to treat him at home and have hope he will recover from this latest bout of cystitis.

5 stars Customer since 2014

Dr. Wells was very compassionate, and gave great advice. Coreen (sp?) at the front desk was very kind!

5 stars Customer since 2014

All the staff treated Benny with the such great tender loving care and put me at ease! This will be my to go vet hospital from now on, thank you Nor Cal.

5 stars Customer since 2014

Easy check in, great doctor, great tech, great receptionist. I used to go to an emergency hospital in SF, but this will be my new place. Very happy with this place.

Jen

5 stars Customer since 2014

They rendered the best quality of care to my pet. The staff are kind,entertained pets relative & give a tender loving care to my pet.

5 stars Verified customer

Sadly I've had to bring Linus to 2 emergency vets in the past couple of months for lacerations. The first experience was at a different pet hospital. The wait was tremendously long, the staff kept providing false time frames, the vet was rude, and they charged twice as much. At Nor Cal, the wait was also long (understandable since Linus was very stable), but I appreciated the updates that the staff would provide, the vet was very knowledgeable and professional, and they charged half the price!

5 stars Customer since 2014

The employees were very kind and helpful, didn't rush to take any expensive tests, my cat is feeling better every day. I would definitely use them again.

1 stars Verified customer

This place is a joke. My dog was bleeding out of his nose your "vet" on duty said there was nothing she could do besides keep him over night and put him under to look up his nose. Nothing, the vet did nothing but send ius away. Didn't even offer a paper towel for his bloody nose. Seriously? This is your emergency vet professional? If she had taken 30 seconds to put a light up his nose she would have seen that it was a superficial laceration to the inside if his left nostril, which is healing fine no thanks to you idiots. Do you even care about animals or are they just a dollar sign to you? This is how you treat a hurt dog and his frantic and panicked owner. Thanks a lot. I'll never be coming back to your office and I'll be sharing my experience with very dog owner I know and tell them to take the trip into the city to Sf vet specialists.

5 stars Customer since 2014

Excellent treatment for my rabbit. Loved the doctor and front desk ladies...

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