I brought in my 16 yr old kitty, Baby, with severe respiratory distress at 3AM. Dr. West immediately put him on oxygen and took steps to diagnose his problem. He and the other Dr. West, Dr. Lim, and the cardiologist were in constant communication with my family. After 2 days, he is home, doing well, with new medications that we hope will give us more quality time with our loved little boy. So far so good. The reception staff, technicians, and vets were top notch. The care does not come cheap, and you have to pay up front (have credit cards at the ready), but, if you want to do what needs to be done for your pet, I found that this hospital was close, accessible, and has skilled doctors.