94.6% would refer friends and family to us

5 stars Customer since 2014

Our new puppy had been vomiting all day and when he lost his dinner on the bedroom floor just before 11pm, we decided to take him to Nor Cal. We we're greeted as we walked through the door and our puppy was taken back as soon as we gave all of our new patient information. Moments later, the doctor came out to give us our treatment options. She ordered xrays, blood tests, and a few different injections. She walked us through everything and made suggestions that wouldn't put us in the poor house. Immediately after talking with the doctor my mind was at ease knowing my little guy was in good hands. We we're called back to take a look at the xrays (fortunately there were no visible issues) and then we went back to the waiting room as they finished up. About an hour after arriving, we were on our way back out the door. A few days later my puppy is back to his normal self and I couldn't be happier! Hopefully I won't be spending too much time at Nor Cal but it's comforting to know they will be there when I need them!

5 stars Customer since 2014

All staff are very personable and kind. Dr. G is outstanding. Physical therapy and acupuncture are very helpful to my 10 years old dog. Better alternative than surgery. Better quality of life.

5 stars Customer since 2014

Everyone was friendly and considerate of the difficult situation we were in. We felt well-informed about everything going on, and felt included in the plan of care. We would take all our pets here for any emergency needs.

5 stars Customer since 2014

Calm; kind and compassionate. Very professional in explanation; care and service.

5 stars Customer since 2014

Excellent care by compassionate professionals. Clean, modern facility with plenty of parking.

5 stars Verified customer

The nicest caring place I have ever been to with a sick animal. Dr. Lin is very caring and knows her profession well. Staff is unbelievable in that they are professional, empathetic, and nice! Very glad I found this place.

5 stars Customer since 2014

Very responsive staff. I was able to bring my cat in for urgent care and he was seen just about right away.Dr was very personable and happy to answer questions, support staff also showed me how to provide special care for my cat at home.

5 stars Verified customer

Nor Cal Veterinary Hospital staff were thoughtful, caring and conscious of costs for treatments and medications. They took the time to come to a plan that fit my budget and still provided optimal care for my dog. The only thing that would have made my visit better would have been faster service, but it's to be expected at an emergency hospital.

5 stars Verified customer

This place is a godsend! Great doctors, friendly staff! I wish this place was a general practice on top of ER.. Maybe one day!! Thank you NorCal!

4 stars Customer since 2014

The wait was long (an unusually busy night, or understaffed, I don't know). But everyone was so competent and kind and helpful. I was so worried about our Penny and she had bounced back completely within 24 hours. Thank you so much!

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Dr. Kim and her staff always greets you with a warm smile. You are treated with courteousy and respect. Your time is valuable. This is shown by Dr. Kim and her staff making sure that you don't wait more than 5- 10 minutes to begin your appointment. ( as a matter of fact, I can't remember a time that I have not been taken in within 5 minutes of my arrival time). The atmosphere is peaceful, calm and quiet. Soft, soothing music plays in the background while you are being treated. Dr. Kim and her staff make what could be a dreadful experience, (believe me, I've been to other dentists), into one that makes you want to recommend everyone you know to Dr. Kim's office.
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