94.8% would refer friends and family to us

4 stars Customer since 2014

Friendly staff, they were able to help our dog. The only reason why it wasn't a 10 was because of the wait, but i guess its like a regular ER. Otherwise happy that we have a facility that can see our pets 24/7.

5 stars Customer since 2014

We love Norcal! Our kitten was really sick and they saved his life! Everyone was very professional and kind, the facilities were amazingly clean, and the vets really new what they were doing. I would highly recommend them to everyone I know.

5 stars Verified customer

You all were great. Thanks!

5 stars Verified customer

The experience was excellent. Dr. west provided honest, helpful advice that made sense.

5 stars Customer since 2014

We called ahead to alert the office that our dog was having an allergy-based medical emergency. The directions to the office were flawless, check in was very efficient and they were completely upfront with the pricing. Our dog was covered in hives, had swelling and an elevated heart rate. In addition to her medical symptoms, she was very stressed to be in the vet's office. The vet was very compassionate and proved to our dog that the vet is no longer a scary place to go. We have never been able to walk out of a vet office, she usually runs. Our dog knew she was in good hands and walked out to the car with her tail wagging! Overall the quality of care and follow up care was EXCELLENT! I highly recommend NorCal Vet ER should your pet need immediate care. Thank you Dr. Lin and staff for taking care of our little jack russell.

5 stars Customer since 2014

I really liked the convenience and location of your hospital. Everyone was very friendly. I told my wife about my great experience and she is already telling her friends.

5 stars Customer since 2014

Professional caring people. They showed respect for my concerms & towards my cat. I'm sorry that they only offer emergency service or I would use them for all our vetinary needs

5 stars Customer since 2013

All the staff was great - reception, assistant, and vet. This is my second time at NorCal and both times I've had great, kind, helpful service with my cat. I had Dr. West this time. He was terrific. I can't recall the name of the other vet. Both times, the vets gave me helpful info in terms of follow-up care. I also appreciate that it's easy access, close to the freeway, and has parking. The place is super clean and has lots of good magazines to read. Important because let's face it, you're there on an emergency and can be very stressed. It's good distraction.

5 stars Customer since 2014

This is an excellent, immaculate facility with caring, competent doctors. When there's an emergency, it's good to know we have a place we can trust.

5 stars Customer since 2014

I had a great experience at Nor Cal. The nurses were very friendly and helpful and the ER doctor was very confident, educated, calm and helpful during my dog's crisis. I would go there again if I needed to.