601 North Courthouse Road
Richmond, VA 23236

Mon: 9:00AM - 5:30PM

Tue: 10:00AM - 7:00PM

Wed - Fri: 9:00AM - 5:30PM

Sat: 8:30AM - 3:30PM

Sun: Closed

98.2% would refer friends and family to us

4 stars Customer since 2012

Everyone was nice and professional.

5 stars Customer since 2002

Always great service. Professional staff that cares.

5 stars Customer since 2006

Fast, efficient, pleasant!

5 stars Customer since 2005

Dr. Alexandra Nilsen is the best! They have an awesome staff, too!

5 stars Customer since 2014

Everyone in this practice from the staff to the Dr. are so friendly, polite and accommodating. I definitely recommend th ... Read More

5 stars Verified customer

Very friendly and likeable staff! Fast service! I walked in at my exact appointment time, signed one paper, and walked ... Read More

5 stars Customer since 2014

I'm always treated with kindness and respect. Personnel is competent and precise

5 stars Verified customer

Very friendly staff. Positive experience overall.

5 stars Customer since 2001

Great experience.

5 stars Customer since 2005

My favorite doctors office. Entire staff is wonderful!

Also in Richmond

Automotive

Aarrow Transmissions & Automotive

5 stars 700 reviews

I came for a state inspection. My car had previously failed due to the rear blinker light being out. NTB tried to charge me $100 to repair it. I had the light repaired and every time I tried to go back to NTB they didn’t have time to re-do the inspection. So I scheduled with Aarrow. I just brought this car, it had already passed the NJ inspection and it was inspected again before I brought it. Passed everything. So I know nothing was wrong with the car. Aarrow failed it citing the car “did not have sufficient heat blowing out” and the battery tray was “missing.” I immediately asked for my car back. The mechanic proceeds to pull out 2 long screws saying these were just tossing around in the car. Nothing was tossing around in the car. I literally drove it from NJ back to VA with no sounds, sufficient heat, each cold morning, I have no issue defrosting my vehicle’s windshield and side mirrors. I felt as if they were looking for an issue and intentionally messing with my car. There is no way 3 full/complete inspections (2 of which were state and one was a full inspection done before I brought the vehicle) were done on that vehicle and no one noted an issue with the battery tray nor a heating issue. While the gentlemen up front tried to be polite, I was highly upset and irritated. I felt as a young woman Aarrows was trying to give me the run around. The men up front told me that each mechanic looks for different things during an inspection. I have a list of what is supposed to be checked off and neither of those things were on it. He said the mechanic “felt as if the heat was not sufficient.” Who is he to determine how sufficient heat is for me? If I don’t have an issue and have had enough heat to keep me warm for the month that I’ve had the vehicle!
Read More …