My wife and 4 kids were travelling through Baltimore and broke down on our way to NY. We were towed to Nicholas Fleet and they were excellent. Our serpentine belt fell off and while they could have totally taken advantage of us, instead they told us our problem, how to avoid and charged us half an hour labor instead of the full hour. Out of courtesy they even refill some of our fluids that were low. It gives me hope in humanity when I come across businesses like this who really care about their customers! If I lived driving distance from them, they would definitely become my new go to mechanic shop. Thanks you!