American Maids Inc
Home Cleaning
5024 W. Irving Park Rd
Chicago,
IL
60641
(877) 501-6243
Mon - Fri: 7:00AM - 5:00PM
Sat - Sun: Closed
About
About Us
American Maids is a local Chicago family business. We are not a franchise.
We have been professionally cleaning homes since 2005 and started out as a cleaning company who worked with landlords cleaning up places between the moves. Later on we expanded to working with Realtors and developers, cleaning the places for sale, before closings and after construction and remodeling. American Maids was one of the first companies who implemented and started to use Green Cleaning technology, eliminating paper towels and harsh chemicals in our cleaning process. We are only one of the few professional cleaning companies that offer Green cleaning supplies FREE OF CHARGE to our customers.
Currently we offer maid services on regular and on-call basis, janitorial services for offices and common areas, as well as post construction/remodeling and between moves cleaning both for residential and commercial properties.
SERVICE AREA:
We service North suburbs from Evanston to Lake Forest, Oak Park, Des Plaines, Park Ridge, Niles, Skokie, Glenview, Morton Grove and most of the city-Downtown to North and North West sides. Please contact us to check if we service your area.
PEOPLE:
American Maids has set standards for excellence that has perpetuated our growth and need for the finest talent in cleaning industry. We seek and hire individuals who understand how to treat a customer and customer's home as they would their own. We cultivate majority of our supervisors from within. Additionally we offer exceptional training opportunities as part of our continuous advancement.
OUR STANDARTS:
We have some of the highest standards in the cleaning industry. As a customer-you can rest assured that when you hire American Maids, you hire insured and licensed professionals. We carefully listen to our customers and make sure we customize regular cleanings upon customer's requests, and get to know as many details about your home as possible. We even know your pets' names!
We are members of professional associations and follow the latest trends on cost effective cleaning techniques and use of Green cleaning supplies that are not harmful for the environment we all live in.
When you hire American Maids to clean your home- you get knowledgeable English speaking staff that will take care of your natural stone floors and countertops, wood floors or even antique furniture in a proper way. And your bathrooms and sinks will be scrubbed old fashion way with fewer chemicals!
QUALITY CONTROL:
To insure all our team members give their best each and every time, we have a quality control system-where we have unexpected visits by the quality control supervisor or the owner to check on the jobs occasionally. We also had developed the bonus system within the company that helps cleaners succeed and advance within the company if they show their best performance. We stay in close contact with our customers and always send a follow up letters to ask for the ways to improve our service.
CUSTOMER REWARDS:
We truly value your commitment! Without you we won't be so successful! As a token of appreciation-we have customer appreciation month for our recurrent clients, when you can choose which additional items we can clean for you at no charge. We also offer discounts for each referral you send our way. Sign up for our newsletter to get special offers!
OUR AWARDS:
We work hard and honest to earn our customer's trust and build reputation. It's not surprising that American Maids won several Angie's List Super Service awards from 2008-2010, and was featured in "Chicago Best" magazine as "Best Green Cleaning Company 2011".
We will be honored to have YOU as a customer! From a student, to a retiree, a busy family or a single bachelor-we can match you with one of our best teams or a single cleaner to cover your cleaning needs that fit your lifestyle, your schedule and your budget.
GIVING BACK
American Maids is a proud partner of Cleaning For A Reason (www.cleaningforareason.org), a non for profit organization that matches women undergoing c
Services
- Residential Services
- Commercial Services
Languages
- English
- Russian
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Invoice
- Mastercard
- PayPal
- Visa
5 stars Lisel M Featured review
I'm so lucky to have found such a thoughtful professional crew -- it's meaningfully made my move to Chicago, and the hours I work, so much better. So grateful to you guys for always going above and beyond.
5 stars Anonymous Verified customer
Immaculate and professional
5 stars Reid G Customer since 2009
In addition to consistent level of cleaning, reliability of your service is what makes it so exceptional. That is, Amer ... Read More
4 stars Anonymous Verified customer
Although I will use American Maids again, I asked for a deep cleaning and it was half way done. Also, when cleaning, the ... Read More
3 stars Michele J Customer since 2014
I'm extremely particular about cleaning my home and tried four companies before engaging American Maids on a weekly basi ... Read More
4 stars Paul C Customer since 2010
Reliable, consistent service
3 stars Steve S Customer since 2014
Your service usually shows up on the scheduled date without any issues. The cleaning is average and not outstanding. We ... Read More
We truly appreciate your feedback!
Please share with us what would make our service outstanding in cleaning the common areas of your building.
5 stars Anonymous Verified customer
I have been using this cleaning company for over two years now. Always a great cleaning. If there is ever a problem, o ... Read More
Thank you very much for your positive feedback! We truly appreciate your business and your time to give us kind words!
5 stars Anonymous Verified customer
I have always found the ladies to be efficient, polite, and extremely professional.
Thank you very much for your review! We are happy to hear that you are happy with the service!
3 stars Anonymous Verified customer
American Maids offer you good service in time, but the maids are not trained well. I had a bad experience. A young maid ... Read More
When wiping the walls, there is no much could be done. You have to keep in mind the quality of wall paint. Some marks on the walls can be fixed ONLY by repainting. It sounds like this was the case. We use "Magic Eraser" and water to clean marks off the walls. Shiny paints (satin or gloss) has better outcome, than flat paints. If the maid originally was not able top remove the spot, as well as supervisor-the problem was not the maid. The problem was the nature of the spot. The walls simply needed to be repainted to look better. The mistake on our side, that I see-is that we did not communicate to you properly and on time about this issue. But we also did not receive a complaint about the walls until 2 weeks after service was provided (even though our policy is 48 hours, and the customer was at the property after cleaning and accepted the job without any complaints). After we received a complaint (2 weeks after service), the supervisor went in and tried to clean the walls to customer satisfaction without any charge to customer
2 stars Anonymous Verified customer
I did not like quality of cleaning from this team or any team you have sent that has performed deep cleaning. I have fou ... Read More
Can you please identify yourself? You can send a private message. This review is anonymous and we have no idea who is the customer. First, it will help us to look into teams we sent to your home and analyse the issues you mentioned. Also, we send feedback forms in the email after each cleaning. Please make sure you read and respond to them, so we can take care of any issues immediately. Thank you.