Dr. Forbes was great and full of information about my vision issues. The office was friendly too! I can't wait for my new glasses!
Great experience. The knowledgeable and engaged staff put me at ease as a new client.
Thank you so much for getting my kids in so quickly and doing such a thorough exam!
All my needs were met and in a timely manner.
I feel Dr. Forbes goes out of his way to completely satisfy the customer.
I have been a customer with Dr. Forbes for over ten years and feel he has always served me really well.
Excellent all around, great personality, extensive knowledge of his industry and products.
The good news...Dr. Forbes was very helpful and informative..He has a nice selection of frames and was available when I needed glasses on short notice...The bad news..I used "flex money" in conjunction with my eye glass insurance and I made it absolutely clear I needed an accurate co-pay amount...He assured me my co-pay would cover everything and, in fact, gave me a receipt showing my payment and a "zero" balance. Next thing I know, I get a bill for $131 for what the insurance would not pay. Despite my objections, Dr. Forbes was rude and belligerent and demanded the money. My legal adviser and EyeMed Insurance said since I have a receipt with a zero balance, I should not pay and would win in court..Of course, for $131, it's not worth the hassle..But a word to the wise...BUYER BEWARE!!!
I got in quickly, they were very efficient and no one poked me in the eye.
Dr. Forbes and staff have been providing excellent service and eyewear to my family and me for numerous years. Love the new office and location!
Very efficient, friendly, and knowledgeable staff. I was a new patient and found the process of registering, getting an exam, and payment to be quick and easy.
I called several eye Doctors before I made an appointment with Dr. Forbes. I had some questions and the Dr. even got on the phone with me which really impressed with me. Dr. Forbes answered all me questions and made me feel very comfortable. I would definitely recommend Forbes Optical and will be taking my children to him.
Easy to schedule appointment. Great with my 10 year old daughter. Very easy exam without having to dilate her eyes.