15808 Mill Creek Boulevard #110
Mill Creek, WA 98012

Mon: 9:00AM - 3:30PM

Tue: 10:00AM - 3:30PM

Wed - Fri: 9:00AM - 3:30PM

Sat: 9:00AM - 12:30PM

Sun: Closed

97.4% would refer friends and family to us

4 stars Verified customer

I appreciated the care I received from the doctors and staff. The ladies up front were very helpful in selecting new glasses!

3 stars Verified customer

The Eye Doctor was very helpful and had a great experience. Working with the front desk is hit and miss. My first time, the receptionist wasn't able to give me any detail on my insurance coverage, but when I went back another receptionist was very helpful in explaining my coverage and my options for both contacts and glasses.

5 stars Verified customer

It is a challenge to get a good fitting pair of contact lenses for me. I have been away for the last seven years and could never get anyone to fit me right. Dr. Arima fixed me right up! He is super informative and really caring. His office staff is great too. It's a friendly place to go!

5 stars Verified customer

My recent visit was a pleasure. Peggy took time to explain each step of the exam process and Dr. Russell was thorough in his explanation of what he saw going on with my vision.

1 stars

We requested appointment online and the receptionist called us back to setup our appointment and she specifically asked for our insurance information after she scheduled the appointment. She even instructed us on what to bring to our first appointment. Three weeks later, we showed up at the appointment and what happened? She said our names sounded familiar but she didn't have any appointment setup, She went back and forth 3 weeks before and after, and the conclusion is that she forgot to setup the appointment, and the doctor is busy seeing other patients and she would have to reschedule our appointment for another time in the future. We waited for 3 weeks and have drive all the way from Renton up to Lynnwood so that she can tell us that they forgot to set up the appointment??? Horrible way of doing business. Needless to say, we walked out of there and will never come back again.

Mill Creek Vision replied:

Dear VN,

My apologies for the appointment mistake. I certainly understand your disappointment for such poor service. I am sorry this had to happen to you. Please call me @ 425-745-5650. I would like to learn more about this. We have not had such a scheduling error occur in many many years. Our service is not perfect, but we try to be and I would appreciate your help to ensure it does not happen again. I am confused in that this was your first appointment with us and that you drove up to Lynnwood. Sincerely, Fred Arima

5 stars Verified customer

From being greeted with a genuine smile and a hello from the moment you walk in the door to seeing that same smile as you leave is wonderful. My wait time was less then two minutes. I was treated as if I was a valued family member. A unique experience.

5 stars Verified customer

Always friendly and informative. The entire staff is very professional. Very short wait in the lobby and in the exam room. Love this Office!

5 stars Verified customer

Enjoyed my first appt at mill creek vision. Everyone was so welcoming. Lisa the assistant was very nice. The eye doctor Fred was nice & also very informative. I can't wait to go back!

5 stars Verified customer

Great experience from start to finish. I really like the new technology.

5 stars Verified customer

I needed to have an eye exam due to a minor injury and didn't want to take chances with my eyesight. I was seen the next day with a full evaluation and my fears put to rest. Nice People.