I scheduled a tattoo removal consultation. First off, EVERYONE who works here is kind. The wonderful ladies at the scheduling desk were prompt and courteous; I was greeted and shown to the consultation room as soon as I completed my paperwork.
Yvonne explained the procedure in detail and also utilized photographs and digital media so I could actually visualize what would happen to my skin. I was offered to start treatment that day, which was fantastic as I was eager to get this tattoo removed, and I accepted. This is where the staff went into above and beyond normal customer service. I misunderstood the payment schedule and they graciously worked with me rather than ask me to reschedule when I could pay the specified amount. I was mortified that I wasted their time, but I was told to stop thinking about it, everything would be taken care of and treatment would start immediately, and they created a payment schedule which worked with my budget.
I underwent a two part process, and they were both quick and actually not as painful as I anticipated! For me, getting the actual tattoo was more painful. The aftercare process was explained in full and I scheduled my next appointment. I am very pleased with the attention I received and I highly recommend them.