Although I didn't get in to the chair on time....it was about 20 minutes late...it is always nice to see a busy office! I'd rather see lots of other patients than worry that I was the only sucker coming to this particular office. =) My hygenist was great, thorough, and very honest with me which I appreciate immensely. Dr. Pulido was funny and warm and fit me in for a consultation that normally I would have had to make another appointment for. I am a very happy patient.