Went in for a smog check with an appointment. Someone answered the phone, made the appointment. When I went to the appointment they were expecting me. Told me it would be a half and hour, and it was! Paid for it with my coupon and drove out.
Great Service. One thing I would share is advice your customers about a exit strategy. I ran over the curb on the way out, and could tell many others before me have done the same. Thanks for excellent service. I will go back for my other car, and recommend Shell. Lisa Kerr
Menlo-Atherton Shell replied:
Thank you for your review! I will tell our cashiers about telling customers about the curb.