I went in yesterday hoping to get my hair colored to look ombré. My hair is very dark and I wanted it pretty blond at the ends. My stylist and I decided to do balayage instead to make it look more of a "natural" ombré. When she finished styling it it ended up coming out to be a Carmel color instead. I did like the color, not what I envisioned in my head, but it looked good. When I got home I noticed I had stripes going horizontally across the back of my head and sides where my regrowth was from past highlights and there were random patches where the highlight would skip from light to my original dark and back to light again. I called the Solon and they were very accommodating and had me come back in the same day to get it "fixed". When I went back my hair stylist did some balayage on the crown section of my hair to break up the stripes, and at the salon I thought it looked pretty good. I get home and I find stripes, again, along with the blotches. My husband was actually the one to point it out to me. Basically, to sum it all up I spent 4+ hours in the Solon to come out at the end looking like I have an all over highlight, instead of the ombré style I wanted, with the wrong color, stripes and blotches. I'm disappointed to say the least. I'm not normally the type of person to complain like this but when you're spending the kind of money you do at MC, you should expect to have your hair perfect and that was not met for me today. I am expecting to get my money back and I unfortunately will be going to another salon to get my color fixed. On the other hand, my haircut looks amazing and I would consider going back to her for that.