98.4% would refer friends and family to us

5 stars Customer since 2010

Sherry was great as usual. She gives an amazing facial! Thank you!

5 stars Customer since 2013

Excellent service!

2 stars Customer since 2013

I received the relaxation massage and it felt okay during the massage, different from others I've had before. Weird techniques that didn't really feel good and the next day I felt so much worst than pre massage. I am a mother of an infant and was looking for a relaxing and helpful massage to ease neck and back pain but it felt much worst the next day. Luckily after a couple days the soreness was gone.

5 stars Verified customer

Joelle is fabulous! Wonderful massage.

Massage Masters replied:

Hi, thank you for review. We are glad that you really enjoyed your massage from Joelle, and you left our spa feeling satisfied because we pride our self on having employees that have been with us for many years. We look forward to seeing you soon, have a great rest of the week.

3 stars Verified customer

good massage but not great,

Massage Masters replied:

Hi, thank you for your review. We are sorry to hear that your massage wasn't to our standards because we hold ourselves to a high standard, and when we don't live up to them we would like to be able to fix the issue in order to reassure our clients of excellence. With that being said, we dont need to know your name, but is there anyway you could let us know the name of the therapist you had? Please let us know, have a great rest of the week.

5 stars Customer since 1998

Bernie did a great job. He always does. That is why when I really have a bad problem I go to him.I have been coming to this place and never been rubbed the wrong way.

Massage Masters replied:

Hi Alan, thank you for your review. We are glad that Bernie is able to make you feel better every time you come in because we pride our self on having employees that have been with us for over 10years. Also, thank you for being a loyal client. We look forward to seeing you soon, have a great rest of the week.

5 stars Customer since 1995

I came in with my shoulders in my ears and walked out looking like a normal woman...Stan did a great job getting out my kinks. I love that it is not a giant spa, just simply steam, massage, steam, shower and get dressed.

Massage Masters replied:

Hi Sheri, thank you for your review. We are glad to hear that Stan was able to relieve your shoulders of any tension you had because we pride our self on having employees who are well-trained in the field. Also, thank you for your comments on our spa, the intimate setting is what we hope people will enjoy. We look forward to seeing you soon, have a great week.

2 stars Verified customer

Unfortunately, the Salt Chalet is lacking in many areas.

The biggest drawback is the salt concentration in the room during the session. In my previous experiences with salt room therapy, I leave the room covered in salt. I can tell because my hair, a dark color, turns gray. After my first session at the Salt Chalet, my hair didn't change at all. I also started noticing that the tube where the salt air comes out from stops emitting any salt clouds about half way through the session. Also, In order to feel the same immediate affects as I have in other salt rooms I have to stay twice as long. While talking to an employee and other salt room clients, they alluded to the fact that the machine needs to be cleaned and is very old. They suggested I ask the attendants (who are very nice) to put more salt in the machine half way through the session. I wonder if the owners of the Salt Chalet are just trying to increase profits by decreasing the amount of salt they use during treatments or by refusing to fix or replace the salt machine.

I'm only being critical because I hope that the Salt Chalet starts adding in more salt to the halogenator, or that they clean it, or get a new one because I am a huuuuge advocate for the benefits of salt therapy and would hate to have to drive long distances to try out another salt room.

2 stars Verified customer

My first time in a salt room was not at this location. If it wasn't for that experience my rating for this location would have included more stars because the attendants are so nice. Unfortunately, the salt room at Massage Masters is lacking in many areas. The room itself is very small, with only three chairs. There is only one room for both kids and adults, so if you're booked at the same time as a child, there won't be too much relaxing time for you. You're literally like two-three feet away from any other person in the room and there are only three chairs.

The biggest drawback for me is the salt concentration in the room during the session. In my previous experiences with salt room therapy, I leave the room covered in salt. I can tell because my hair, a dark color, turns gray. After my first session at the Salt Chalet, my hair didn't change at all. I also started noticing that the tube where the salt air comes out from stops emitting any salt clouds about half way through the session or sometimes even earlier. My poor rating doesnt only have to do with the way my hair looks and the amount of salt clouds I see coming into the room. In order to feel the same immediate affects as I have in other salt rooms I have to stay in the room for two sessions at a time. While talking to an employee and other salt room clients, they alluded to the fact that the machine needs to be cleaned and is very old. They suggested I ask the attendants (who are very nice) to put an extra cup of salt in the machine half way through the session. It just makes me wonder if the owners of the salt chalet are just trying to increase profits by decreasing the amount of salt they use during treatments or by refusing to fix or replace the salt machine. If that's the case, it's almost like you're paying them to sit in one of their rooms for 45 minutes and that's it.

I'm only being critical because I hope, hope, hope that the salt chalet starts adding in more salt to the halogenator, or that they clean it, or get a new one because I am a huuuuge advocate for the benefits of salt therapy and would hate to have to drive long distances to try out another salt room.

5 stars Customer since 2013

friendly enviroment and very good service!

Massage Masters replied:

Hi Rocio, thank you for your review. We are happy to hear that you enjoyed our spa and services because it means that we are doing our job. We look forward to seeing you soon, have a great week.

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