6807 Fayetteville Rd Suite 115
Durham,
NC
27713
(919) 680-3600
Mon - Sat: 9:00AM - 9:00PM
Sun: 10:00AM - 6:00PM
About
Massage Heights helps people elevate the everyday by offering professional, affordable convenient therapeutic massage services in an upscale Retreat environment with elevated products and services.
Services
- Couples Massage
- Deep Tissue Massage
- Hot Stone Massage
- Massage
- Reflexology
- Swedish Massage
- Triggerpoint Therapy
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Josh Garrison
Certifications & Memberships
1 stars Anonymous Featured review
Front staff not trained properly in how to handle HSA security calls with memos in files, that inconvenience clients. When someone ask the front staff for a recommendation of a therapist who specializes in certain thing, they don’t seem to really understand they just put you with someone who has an opening.
The GOOD therapist seem to leave this facility rather quickly. After about 6-8 months when you seem to get a good connection with a therapist, they seem to leave, & you will not get a notice until the day of your appointment with no open slots for them to get you into till about 2-3 weeks.
Then when you are filtering through the people that the front desk has recommended to you, you get people who do not understand what you are asking when you say I only what you to do this part of my body and it, (because they want to touch the other parts as well) or you have to repeat at what level pressure you desire through out the whole massage. There was 1 time that I actually stopped the massage in the middle of the session because they did not listen to any thing that I had requested them to do repeatedly in the session, and left.
The rooms are so cold that even with a table warmer & blanket, you are still shivering and your body is so tense that it’s a waste to try to relax & enjoy the massage.
Really seems to have wen down hill in past few months. When my contract is up I will not be renewing it!
Thank you for being a valued member here. As much as we would love to keep all of our therapists sometimes other opportunites arise for them in other areas in their field of work. We do have 30 therapists on staff who specialize in various modalities of work. I would encourage you to speak with one of the directors to better assist you in the booking process.
2 stars Mary M Customer since 2014
Massage Heights, as well as many other massage businesses, has a very funny business practice with dealing with customer ... Read More
5 stars Anonymous Verified customer
Good place to come for monthly massages.
3 stars Anonymous Verified customer
I am a little concerned about the rate of staff turn over at Massage Heights. As soon as you get accustomed to someone h ... Read More
3 stars Anonymous Verified customer
It was good but did not overall meet my needs. I had a new therapist and she was nth time familiar with the balanced le ... Read More
5 stars Anonymous Verified customer
I love how well my massage therapist knows me and how to work on my problem areas. I highly recommend regular massages ... Read More
3 stars Lisa S Customer since 2012
Massage was great, but the room was next door to staff break room and sticking closet , so noise level killed the experi ... Read More
4 stars Anonymous Verified customer
all the therapists I've had were very good but it seems like the turnover rate among them is high. I have had to change ... Read More
5 stars Max P Customer since 2016
Was very relaxing. Just what I was expecting. I think she missed my hands but rest was really nice and smooth. Perfect p ... Read More
5 stars Anonymous Verified customer
Great staff and the therapists are wonderful. I highly recommend them.
5 stars Anonymous Verified customer
excellent experience in every way !