5661 Fairmont Pkwy, Ste 100
Pasadena,
TX
77505
(832) 327-5088
http://www.massageheights.com/TX/houston/fairway-centre.aspx
Mon - Sat: 9:00AM - 9:00PM
Sun: 10:00AM - 9:00PM
About
Welcome to Massage Heights-Pasadena! Massage Heights helps people elevate the everyday by offering professional, affordable convenient therapeutic massage services in an upscale Retreat environment with elevated products and services
Services
- Couples Massage
- Deep Tissue Massage
- Facials
- Hot Stone Massage
- Massage
- Pre-Natal Massage
- Reflexology
- Sports Massage
- Swedish Massage
- Trigger Point Therapy
Languages
- English
- Spanish
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Jennifer Murdock
Pam Nguyen
Certifications & Memberships
1 stars Norca G Featured review
I'd like to first start off saying that I am NOT one of those people that only write reviews for NEGATIVE experiences or feedback. This however is a time I am doing just that. Before I start Id like to say Perla is an excellent masseuse and I wish she didn't work here so I could continue seeing her.
DO NOT get a membership here! I canceled my membership and was verbally told when my last draft would be, but not told my last credit had to be used within 30 days of the last draft. I tried to use my credit and cannot because it apparently "expired" which they NOW tell me about verbally and also told me it is written in the cancellation contract I signed (so read the fine print). I feel robbed of $70! The manager did not try to compromise and was very dry which is NOT how a business should treat a loyal customer (I canceled my membership but had every intention of scheduling massages with Perla as needed). They have guaranteed I will NEVER return as a customer and I will also tell all my friends to go with their competitor across the street MASSAGE ENVY. This review will go on every review site I can think of. I am beyond upset at the attitude of management and wish I never would have given this business my money!
Good afternoon Norca,
I am very sorry to hear that the manager at this location did not explain to you that the prepaids do expire 30 days from the last draft date of the account. Because this was not explained I will place notes into your account allowing you the prepaid back to use for 30 days. Please note that when working with our system there is not much we can do, but I will honor the 30 day usage for you so you can come back and see Perla. Have a wonderful day!
5 stars Blanca G Customer since 2015
Awsome place!
My therapist Terry was great. I deffinetly recommend her !
5 stars Anonymous Verified customer
The overall expirence was amazing
5 stars Ashley T Customer since 2015
Like usual, my massage with Shelley was amazing. She makes me feel very comfortable and confident that she knows her stu ... Read More
5 stars Jennifer W Customer since 2012
Always great service here. Thanks!
5 stars Anonymous Verified customer
Professional and informative! Gabriel was outstanding!
5 stars Joel S Customer since 2016
Awesome service! Highly recommend this place to anyone who is seeking a stress relief out of their week.
5 stars Chris-marie E Customer since 2011
Great customer service and both therapist were awesome.
5 stars Christine R Customer since 2010
Great as always
4 stars Kelly O Customer since 2010
The therapist for the most part are good. The reason they don't get 5 stars is because they can't seem to keep their the ... Read More
Good afternoon Kelly,
I am very sorry to hear this, if you could please let me know who you have seen in the past, as we have never had a high turn over rate at this location. The majority of our therapist have been with us for at least 3 years, at which please understand that most therapist start off at a small business to eventually be able to open there own practice. I am sorry to hear some of your therapist have left the facility as here at Massage Heights Pasadena we would love for all LMT to stay but some have other plans. I hope you have a wonderful day!
5 stars Heather M Customer since 2014
Great massage!