92.3% would refer friends and family to us

5 stars Customer since 2016

The team was on time. They worked methodically through the house. They cleaned up behind themselves. Service was pain ... Read More

Marling's Emergency Water Removal and Carpet Cleaning replied:

We are so happy you were pleased with your service Stephen. We look forward to working with you again!

5 stars Customer since 2012

Great job as always!!

4 stars Customer since 2016

Very good professional service.

5 stars Customer since 2016

Very efficient and professional team that worked in the house and in their office.

We recommend them to everyone.

Marling's Emergency Water Removal and Carpet Cleaning replied:

Your raving review means so much to us! We are grateful for your business and especially your thoughtfulness in sharing your experience with others! Thank you for being our customer and remember we are always there for you....ANYTIME - ANYDAY!!!

5 stars Customer since 2016

The team was very responsive to come out and clean up the water pipe mess.

Very friendly office and service people.

Marling's Emergency Water Removal and Carpet Cleaning replied:

We were so happy to have taken care of you during your emergency situation! Your comments are so appreciated. You are the epitome of each customer we serve!!

4 stars Customer since 2011

They showed up on time Got started and completed the job in timely manner and did a very detailed job. Thanks

Marling's Emergency Water Removal and Carpet Cleaning replied:

David, thank you so much for your review. We greatly appreciate that you took the time to post your favorable comments! Your business means a lot to us.

3 stars Customer since 2016

but its not your fault that the stain remains in the carpet.

1 stars Customer since 2016

They left house torn apart. Vents hanging or on floor. Torn away drywall that needed respackle. I would never use them a ... Read More

Marling's Emergency Water Removal and Carpet Cleaning replied:

Jeff, a discussion with our Operations Manager revealed that he did speak with you a couple weeks ago and asked what we could do to rectify the 3 vents that were not properly scored and pulled away for the duct cleaning service. You specifically told him to "not worry about it" as you were flipping the house and everything would be repainted, etc. We are concerned as you waited quite some time to post this derogatory review and indicated that we did not get back with you when we clearly did. It is always our goal to complete services in not only a timely, efficient manner but also at a fair and reasonable price. We regret that you did not have a favorable experience with us. Given that we did reach out to you to uncover your concerns in a timely manner and that we attempted to correct any issues you had, we feel that your comments are unfair and without merit. We take pride in our performance and truly value our customers. We want every service to be a pleasant experience. Thank you.

5 stars Customer since 2010

I have been using Marlings services for over 15 years! They do a great job!

Marling's Emergency Water Removal and Carpet Cleaning replied:

Beth, thank you so much for your patronage and for sharing your lovely comments. You are a valued customer and we hope to continue to provide you with service for the next 15 years (and longer)!

5 stars Verified customer

Everything was great however I just wanted you to know that the deodorizer did not work as well as before. I was other ... Read More

Marling's Emergency Water Removal and Carpet Cleaning replied:

Thank you so much for your comment. We are sorry that the deodorizer was not as effective with this visit. We will certainly evaluate, our products are all plant based. Your business is greatly appreciated!

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