96.5% would refer friends and family to us

5 stars Customer since 2016

Every thing went smoothly and the house looks great.

Thank you

5 stars Customer since 2016

Employees got over to the warehouse quickly to assess the job and then performed the job Very Well.

3 stars Customer since 2014

No one ever calls you back. Second time i have tried to schedule a cleaning with zero response.

Markatos Services Inc. replied:

Good morning, Andrea - Did you leave a voicemail on the office line, or did you speak with someone personally? I did not see your name listed in our customer database, and if you would, you can email me personally at kminnick@markatosservices.com. My name is Kasey Minnick, and I am the Office Manager.

1 stars Customer since 2016

Minimal communication and poor customer service

Markatos Services Inc. replied:

Hi there, Ms. Wolanski - I apologize if you had tried to contact Markatos Services since August 10th, which was the date of the last email I had sent to you. Could it have possibly went into your spam folder? I can re-send if you like. Thank you.

2 stars Customer since 2013

They did not clean the fans as asked. Base boards have not been dusted. Window stills have not been dusted. Bags in dustbins not replaced. Basement shower walls not cleaned well as they have soap scum still left on them. Overall quality is not near what Markatos promises.

Checks were done after the fact as I was not in the house when they came to clean. This is the 2nd time I have asked for the fans to be cleaned and they haven't been cleaned. Overall I feel like the check sheet that was provided by the company as to what should be getting done at every visit is not being met.

Shodhan

Markatos Services Inc. replied:

Hi there, Mr. Patel,

We have taken this entire post and it has been handed directly to our Territory Manager whom oversees this team. We do apologize for these items missed as we want our clients to return to a clean and refreshing home. Please be sure that one of the management teams will be reaching out to you in regards to a return clean.

Thank you.

5 stars Customer since 2013

Excellent as usual ! We have used Markatos several times mainly for small home repairs,and painting. They are friendly,professional and provide high quality results . We are so fortunate to have found someone we can count on that consistently exceeds our expectations.

4 stars Customer since 2015

Some spots were missed but were later cleaned after pointing out those spots. Girls were very friendly and respectful.

5 stars Customer since 2014

We had Adrianna on 7/19/16. She came in and introduced herself and was very professional. She did a great job here.

Best Regards,

Pam Purdy doeLEGAL Inc.

1200 Philadelphia Pike

Wilmington, DE 19809

5 stars Customer since 2001

The crew did an great job!

Thank you,

5 stars Customer since 2014

I have been using our services a few years now so that tells you something.

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