96.6% would refer friends and family to us

4 stars Customer since 2014

I think both Mike and Brian did good job and co-operated very well with our requests.

4 stars Customer since 2014

The team is very friendly and they make our house look very good.

4 stars Customer since 2011

pleasant good cleaning

5 stars Customer since 2001

Very nice job.

4 stars Customer since 2014

I was surprised when the team showed up at 10:30 for a 1:30 cleaning appointment on Aug. 15. There were different reasons given for the three hour difference. I was told by the office there had been a cancelation, yet was told by the cleaning crew that was not the case and I was # 2 on the list, so 10:30 was to be expected. I do understand that an exact time cannot be provided, however, originally I was scheduled at 11:00, emailed to confirm and then was told 1:30 and then the crew showed up at 10:30. The team forgot my rec room for the second time in a row, but we were able to have them come back the same day to do this room. I think it may take a while for the team to get accustomed to the routine in my home, which rooms get done and which do not. In the future, I will leave a list of what to do, as it seems like the work orders and my instructions are rarely in sync.

3 stars Customer since 2010

The cleaning is satisfactory. Most days I come home I know my house has been thoroughly cleaned. There are how however times that I feel as thought the team has rushed through the house and has missed bathrooms or cobwebs. A complaint that I have is that unless I contact the office I never know the time in which the team is going to arrive. This is especially frustrating during the summer months when often my kids are home alone. When I first became a customer I had a standard appointment time. Since then I have switched days in hopes for a consistent time. Two weeks ago when I called to find out the time I was told the team would be out at 11:30-12:00. This week I didn't call and the team was there before 9:30. I was at work and my kids were still in bed. My request again is to have my team come at a consistent time every two weeks. I would prefer a morning/early afternoon slot like the one I had when I first became a customer. There was also an accidental breakage of one of my glasses. A note was left but I never received a call about replacing the item. It was just a drinking glass, but it was something that I myself had used as a kid and that my own children were using. If you have any questions please feel free to contact me.

Susan Krikelis

5 stars Customer since 2014

The house looked amazing when we got home! You could tell the staff went through every single item with detail. Slats on closet doors, nooks in a candle holder, every leaf of decorative plants... every detail shined!

Thank you so much, I look forward to continuing to come home to such a relaxing and beautiful treat!

5 stars Customer since 2014

The girls did a fantastic job of cleaning everything in the house! I especially appreciated the final check done by Jerome at the end to ensure everything was done correctly.

5 stars Customer since 2010

Good as usual.

3 stars Customer since 2014

I have been very disappointed in the level of communication. Cleaning has not met my expectations of what was promised.

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