The engagement was suppose to be an deep cleaning (initial cleaning) and the request never made it to the schedule! Then a totally new crew was used. The crew missed cleaning the main bathroom medicine cabinet mirror; there was hair behind the faucets in the main bath; dirt in the corners in the family room; turkey scraps in the kitchen sink strainer; and more. I left Markatos once before because a crew leader "Cleaned the Clean" and I few like his spirit returned to haunt me. I'm very disappointed with the lack of quality in the field and lack of management controls in the office.
I want a consistent crew, one who knows my house and the charges they need to focus on. I don't want to retrain a crew every month!