90.1% would refer friends and family to us

5 stars Verified customer

Great customer service

5 stars Verified customer

Very pleased with the west Frankfort eye center. The staff is very friendly and helpful. Kitty at the front desk is very polite and welcomes us when we come in the door. Dr Westell is very patient with the kids. Everyone was so nice and made it a very easy appointment for my son. I will be going there for all my eye care needs for my family.

5 stars Verified customer

AWESOMESAUCE!

5 stars Verified customer

My experience was excellent. Everyone was very personable and helpful. Kitty was great at the front desk. We were immediately greeted and checked in very quickly.

Mindy was very thorough and professional. Dr Westel made me feel comfortable and explained the the progression my eyes. Kerri helped me decide what glasses I wanted. I was not rushed.

I would recommend the West Frankfort location.

5 stars Verified customer

I love my doctor, Beth Westell, O.D. She keeps the patient informed of procedures and reasoning behind it. I would recommend her to anyone. Until I started seeing her I felt so uninformed about my my disease.

Thanks,

Teresa Chadwell

5 stars Verified customer

I love my doctor! She keeps you informed, and let's you know exactly what's being done. She's very personable, and does her best to make you feel comfortable.

5 stars Verified customer

Very professional. Very organized.

1 stars Verified customer

Clearly office staff does not enjoy their jobs.

5 stars Verified customer

Everyone was very friendly, I was right on time for my appt. but it did take a little while to be seen, I think there were several children ahead of me though, that might not have been co-operating.

this was my first ever eye appt & I was very pleased with everyone that helped me, the Dr. was very kind & answered all my questions thoroughly.

5 stars Verified customer

Fast friendly competent care. Felt very comfortable there. The reception person has improved greatly over my last visit. Maybe last visit she was having a bad day. Everyone was very accommodating and professional.

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