By the time I left, I thought the staffperson who performed my service was very friendly and personable, but she definitely came off too strongly at first. frankly, I felt like I was being lectured, which is not why anyone goes to a salon. I certainly appreciate it when my stylist appears knowledgeable and confident and takes the time to share pointers, but I suggest toning the "spiel" down a bit. The tone and forcefulnees of the feedback she hit me with when i first arrived didn't create a relaxing environment. I could see that she was a friendly, caring person by the time I left, but I wasnt happy with the way she was talking to me at first. i really had to bite my tongue to get through the first half of my appt.
MLO Maria's Lash Out Salon replied:
I am so sorry that you weren't happy with part of your experience. You are very welcome to call me and talk with me privately if you feel comfortable. I appreciate any feedback. Your opinion matters to me, and having a positive experience all around matters too. If you feel comfortable enough to talk further I would like to take care of it. Thank you for the review, and giving the salon a try. I hope you will return. Thank you again. Sincerely, Maria Orbinati Owner of MLO Salon, 315-288-2020.