As new residents of the area, we found ourselves at Marc's with what ended up being transmission problems on our Honda Odyssey. We ended up needing to replace the transmission, and were no longer under warranty. Marc encouraged us to speak to the dealer and actually sent us to speak with the service manager of the dealership. Honda stood behind their vehicle and replaced the transmission free of charge. Had it not been for Marc's suggestion, we would have paid him the $5,000 and had his garage do the work. While I'm sure he was capable of doing the job, it was his honesty that has made us lifelong customers. He had no ties to us, barely knew us, and yet he turned away this job. That kind of service is not easy to come by, which is why I recommend all my friends go to Marc's for their car care.