My cap was pre-approved two years ago, but fear kept making me cancel the appointment. I don't know why. Dr. Lee is truly a painless dentist. Even the shots are painless. I thought I was going to get out of it again because I waited so long that the pre-approval expired; however, Dr. Lee correctly pointed out to me that my tooth needed to be fixed whether or not insurance covered it so I finally went through with it. (BTW - I am sure it will get covered because the office is excellent at working with insurance). I do appreciate that Dr. Lee and his staff do everything to make the patient comfortable - noise reducing headphones, television instead of a bright light in your eyes, and the list goes on. It really helps.
The staff is excellent too. They make all patients feel important to the practice and they go out of their way to accommodate.