Debbie did an excellent job, as always. Brandy on the other hand, I hope will take my constructive criticisms to heart:
Take more time with the paraffin wax/hand treatment process,. She used very little paraffin, had to ask her for gloves that were warm and when she removed them from my hands there was no additional hand massage.
Be sure the hair dye is off of the customers skin around the hair line. No one likes for others to be able to tell they have just had their hair colored!
When you are given specific instructions about how the customer likes their hair dried and styled, you need to make sure you are listening. It might be helpful to repeat the instructions back to the customer so to be sure you understood the instructions.