87.8% would refer friends and family to us

5 stars Customer since 2015

Thank you Emily for taking a messy hair style and bad color and making it all well again!!!! I would most definitely refer you to any of my friends. You were so easy to work with and a true pleasure to speak with. I know you will go far in your career. By the way, I hope you kept a record of how you cut my hair. The hair cut works in any style I wish to do with my hair.

I can see my roots are growing out already so it won't be long until I call to see you again.

Thank you so much for everything.

5 stars Customer since 2015

Loved my experience. Ashley was my stylist. It is still a shock to see myself in the mirror, but I believe I have an excellent cut that will grow into the goal I have for my hair.

4 stars Customer since 2014

Phase II student, Courtney Saylors, gave me a nice haircut yesterday. She has a great future ahead of her. She has passion for the industry. Thank you Courtney!

4 stars Verified customer

Very professional and would ask for the stylist again.

5 stars Customer since 2012

Courtney did a fantastic job :)!

3 stars Verified customer

The service itself was great! I received a keratriplex treatment and was quite happy with the results; however, I had scheduled for this through an email promotion and it was supposedly $15 but when I got to the counter it was $35, I assume for an added wash/blow dry which was never mentioned.

2 stars Customer since 2015

The girl who did my hair graduates in march and did not do what I wanted done. Every unhappy that she did not follow instructions as to what I wanted. I understand it is a school but she is graduating in 2 months. If she can't follow instructions and a picture, what is she going to do when she gets out into the real world.

5 stars Verified customer

Great experience as usual. Elisabeth (stylist #45) is awesome with color! Definitely a hair artist!

4 stars Verified customer

Loved the color but it took 4 hours and 15 min. It's not like I could have gotten up and left. Happy with end result

Paul Mitchell the School-Knoxville replied:

We're so happy that you love your color! We apologize for the lengthiness of your appointment, however they are still learning so sometimes appointments can run over. One of the reasons for our great prices!

5 stars Customer since 2015

Kristen did a great job! The overall staff was very friendly and courteous.

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