88.3% would refer friends and family to us

5 stars Customer since 2014

I had a two day hair or process by two hair/color designers! The first had a wonderful vision and I was impressed by the precision of the application. I did however return the next day because I wanted some more spacing and lengthening to the section of hair. The next designer then extended the vision into a deep flow throughout the section. Both were an awesome to work with

4 stars Customer since 2016

Very nice job with my hair. Good students and teachers. They did exactly what I asked for,

5 stars Customer since 2013

DeShae did an excellent job on my hair and it was not easy! I had base color, full highlights, and a cut also! She was very patient and very supportive. She asked questions throughout the cut to make sure she was doing exactly what I wanted and she did to perfection! I really enjoyed our time together and I love my hair!

1 stars Customer since 2014

My color was totally wrong. I thought the next day after I washed it it looked red and too light. I didn't realize how bad it was until last week. I honestly looked like I am a natural red head with my roots growing out and my hair was a dark brown on the rest of my hair with some red hints through out.

I come to Paul Mitchell all the time but this was definetly a negative experience. And just the fact that I had to go out and buy some color to fix it.

Paul Mitchell The School Knoxville replied:

Jennifer, if theres is ever an issure with anything done at the school, we are always happy to get that fixed for you within a week of the initial visit. We deo reccomend a color service every 4 to 6 weeks to keep your color nice and fresh. If there is anything we can do for you, please give us a call at 966-0400 and press 0

Have a beautiful day!

-Jessica

5 stars Verified customer

Everyone was extremely friendly and the lady who did my hair did an outstanding job. The prices are great and making an appointment is easy. I would definitely recommend to anyone.

Paul Mitchell The School Knoxville replied:

We are so happy that you love your hair and your stylist! Thank you so much for the recdcomendation, We would love to be of service to you again in the future!

Have a beautiful day!

-Jessica

5 stars Customer since 2016

I went in with a picture of the color I wanted. It did not turn out how I had hoped. It turned out way better! I absolutely love it and receive so many compliments. Will certainly return!

5 stars Customer since 2013

My fav hair destination...3 year anniversary coming up soon

5 stars Customer since 2016

I was very happy with how my hair turned out. My stylist when she was unsure of stuff, instead of pushing through, asked for help. She really cared about me as a customer. I could not have been more pleased.

Paul Mitchell The School Knoxville replied:

Megan, Thank you so much for the wonderful feedback, we are very proud of our future professional! And are so happy that they treated you well and that you love your hair. Can't wait to see you again!

Have a beautiful day!

-Jessica

5 stars Customer since 2016

My stylist was very friendly and helpful! She did a great job! I will definitely come back!

Paul Mitchell The School Knoxville replied:

Ashton,

so glad you loved your experience here at Paul Mitchell the School of Knoxville!

We would love to see you again, have a wonderful day!

-Jessica

3 stars Verified customer

4th time in a row that I booked with someone and at time of appt they have had to change because scheduled person not available.

Paul Mitchell The School Knoxville replied:

I'm very sorry about that, Sometimes due to student availibility that we can not control, but we will always try to get you back in with the student you prefer. If there is anything we can do for you please give us a call at 966-0400

-Jessica

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