87.4% would refer friends and family to us

3 stars Verified customer

My hair is awesome, I just wish I could have gotten a better trim. My stylist seemed to be in a hurry at the end.

5 stars Customer since 2014

Zack did my hair. He was awesome. He did one of the best blow-outs ever on my curls.

Paul Mitchell the School-Knoxville replied:

Sharon, we're so glad you had a great experience! We will definitely tell Zach how much you enjoyed your hair!

5 stars Verified customer

When I first walked into the clinic area it had a chaotic feel. students and people everywhere. but upon speaking to the front desk and waiting on my stylist i was blown away at all the students interacting with each other and providing different services to the clients. this is their classroom and how they are trained to become professionals! definitely different than regular college.! i adapted well and really enjoyed the professionalism the students had to offer. i will be coming back for more services!

5 stars Verified customer

I had a lot of fun, my stylist was a great and sweet girl. She gave me a perm. I have extremely long hair and she did a great job giving me the perm. My sister also got a great hair cut and style from another girl at the school. Thanks!

3 stars Customer since 2011

I am pretty happy with the services. Since October is a breast cancer month and Paul Mitchell is offering 50% off services for cancer survivors, I was told yesterday that the 50% is not being offered anymore. I was disappointed as this was good for the month of October. I am a cancer survivor and I was hoping that I will get 50% off my color next week. Now I don't know what to do.

5 stars Verified customer

I had an all over color w 2 colors for $25. If I wasn't happy I wouldn't keep going back You need to request the same girls or you just never know.

5 stars Customer since 2014

Good service and great haircut.

Paul Mitchell the School-Knoxville replied:

Thank you for your feedback Judith! We hope we can continue to take care of all your hair needs!

3 stars Customer since 2014

The girl who did my hair was very good but...... I just wanted a small trim to my hair and it seems that the long layers I had in my hair are now gone and my hair is the length of my shortest layer! Not happy at all because it took me 3 years to get my hair length that I had.

Paul Mitchell the School-Knoxville replied:

We apologize for the cut you received, Missy. We will have a member of management contact you as soon as possible. Thank you for your feedback.

5 stars Customer since 2013

It was great as always. Can't go wrong at Paul Mitchell. Victoria is very nice and did a good job coloring my hair and styling.

Paul Mitchell the School-Knoxville replied:

Nancy we very much appreciate your continued patronization! We look forward to your next visit!

5 stars Verified customer

Love my hair. It's not big and poufy any more. My friends all like it.