As always the service here was excellent - providing me with a spare set of contacts to hold me over until mine came in was very appreciated. Overall another great experience at Kneisley. I think in the future it would be nice to get a bit more information about the amount of contacts you purchase as it seems it is automatically a year supply, which although partially covered by insurance, still came out to about $160.00. So if there are other options to spread out that cost over time, it may be more beneficial to the customers who may not need a full year supply then and there. However, this would never keep me from coming back year after year - the staff is incredibly accommodating and helpful. You should be very proud of your staff!