my cleaning was top notch as usual. I didn't appreciate the comments from the woman when I checked out (dark hair). Like she was blaming me for your records being incorrect on my coverage. I had notified you multiple times I had a lower insurance plan this year. I know things happen with regards to record keeping. My main complaint is that she was a bit of a smart alec and I felt it unnecessary.
I gave a Poor rating so you would read this. I normally love coming there but this was off-putting.