I love going to Dr. Rice. She is warm, friendly, caring, and professional. I have a hard time trusting healthcare professionals, but I trust Dr. Rice. Only 2 concerns: 1. I scheduled an appt, and when I called to change that appt, I was told that it was already cancelled. I did not understand this because I was not the cancel it. Then I was told that the office did not start taking appt for that day until a week ago; whereas, I made my appt 2 weeks prior to. Thankfully, everything worked out, but I have to admit, I'm nervous about my next appt, and I'll be double checking to make sure everything is alright. 2. My other concern is that I no longer receive reminder emails or texts. I'm not sure if something happened in the system, but my info is the same, so I was just curious. Overall, I LOVE Dr. Rice and the staff and I appreciate all that they do!