Excellent facility and staff. Everyone is always very pleasant with a smile. Dr. Lovelace and Dr. Nguyen practice with honesty and form a trusting relationship with their patients. I cannot say that for other dentists. I will never see another dentist besides Dr. Lovelace and Dr. Nguyen. They are excellent with children as well. I would recommend them to anyone.
It was great! I was very very nervous having my first cavity and my first needle in my mouth. I was very comfortable thru the whole procedure. I liked when I was asked through the procedure if I was ok. Thank you not just Dr Khoa but the assistant and front desk are very welcoming and nice.
My experience was great. The office staff are very pleasant and professional. My exam was very thorough and painless, and everything was explained to me as we went along. I would definately recommend going to this office.
I had to switch dentist because of my insurance so I this place was close to my house and decided to give it a try. I called on a Monday and they got me in on a Wednesday morning which I thought was pretty decent. The place was clean and the staff was friendly. The hygienist was very informative on everything she was doing. Felt pretty comfortable there.
Drs Nguyen & Lovelace as well as their staff are gentle and caring. They care about patient's comfort during procedures. Easily make appointments. I recommend this office to everyone. Best dental office.
Long story short I paid twice for the same repair, then as if that wasn't bad enough the same leak reappeared, so I returned to Castors to give them a chance to redeem themselves. Mistake. My car sat there, and sat there, and just sat there some more with no communication/updates what so ever from Castors. Then without my permmission they sent my car to another shop since they couldn't correctly fix the problem. I asked where my car was and was told "you don't need to be going up there." Once I finally discovered who had my car I they quoted an additional $450 would be required to PROPERLY fix my car. We both assumed Castors would flip the bill for this amount since they didn't properly fix the problem, and as all good shops do they at least CLAIMED to guarantee their work. Not the case here. Castors gave me back only $177 of the original $500 or so I gave them to fix my car, plus I had to pay the new shop an additional $450 since they fixed the repair Castors couldn't fix even though I paid them to...twice. Never again. Avoid Castors. They claim to be honest and fair but actions speak louder than words. Lesson leearned here.