I've been coming to this eye clinic for years and have been treated all right except this one time when I was in last. They have granola bars and water on a table and a sign reads "help yourself." So I helped myself to a granola bar and water. Then out of the blue one of the front desk says to me, "you didn't have breakfast this morning or what." I felt a little put off, she didn't sound like she was joking. I felt that it was also rude. If you feel that way then don't give out granola bars. At this visit alone I spent almost a thousand dollars and they worry about one little granola bar! I don't know if I'll be back.
Valley Eye Clinic replied:
i'm very sorry to hear about your experience at our clinic. I really appreciate the business that you've given our office and of course you are right, no one should be monitoring granola bars - especially when we have them freely available for our patients to enjoy while they are waiting to see the doctor. If you would like to contact me and talk to me about it more, please do! Again, I apologize that we came across in a rude way. That is not our intention and I appreciate you letting me know about the situation. Very sincerely - Dr. Vicki Luehmann