What others had to say

5 stars Verified customer

Glad to see Tracy and Todd again

5 stars Verified customer

Best auto repair experience ever. The staff is fantastic and very friendly. I will never take my cars anywhere else. Two enthusiastic thumbs up for the Jones staff.

5 stars Verified customer

Always treated with honesty and respect at Jones Auto. Do you trust your mechanic? I do!

5 stars Verified customer

Always helpful, friendly and reliable. They do good work that they stand by.

5 stars Verified customer

Recently had a spark plug blowout of the head on my 98 F-150. The professionals at Jones repaired it quickly and for a very reasonable price. The truck is running better than ever.

I'll be taking all my service work to them.

Jones Automotive Inc. replied:

Thanks Phil! We look forward to see you on your next visit!

1 stars Verified customer

The work was done, but the lug nuts were not put on tight and on our trip to Lexington, the front tire was about to come off. Luckily they had a network of shops that found and fixed the problem before a huge accident happened.

Jones Automotive Inc. replied:

We appreciate your review.But the car was damaged due to driving into a ditch the damaged wheel bearing it was replaced, but you had declined the all the other repairs. if the wheel was "falling off" then how did it make the170 miles trip home?

5 stars Verified customer

i always get the truth from Jones Auto. having a mechanic i can trust is extremely important to me. the work is always timely also. thanks Jones Auto!

Jones Automotive Inc. replied:

We appreciate your business and the review! The management.

5 stars Verified customer

thanks for the great job and good service. I always feel safer after you have worked on the car because I know that I can count on your integrity.

5 stars Verified customer

I highly recommend Jones Automotive. They are honest to the point of recommending I get rid of my old car, on which they were ,akin a fortune in repair bills. Great service for the cars and for the customers.

Jones Automotive Inc. replied:

Thanks for the vote of confidence, Mr. Oconnor.. To answer your seatbelt question, your belt should tighten with aggressive stopping. If you have any concerns, please stop by!

Thanks,

Jones automotive

5 stars Verified customer

I always feel well taken care of at a reasonable price. On my last visit I appreciate their noticing a couple of little things that needed done that were simply taken care of without making any big deal out of it. For instance, a wheel well had a couple of screws loose or missing and they took care of it without bothering me about it on the phone. They are always prompt and call if a part is a problem. They will have my truck ready when they promise it.