The office is nice, it just has a odd vibe to the place. There is a real emphasis on bringing in new patients with lot’s of offer’s on free services, credit’s, winning free ipads, teeth whitening for life...it seem’s they hype this to all their patients; to help them lure in new client’s with all sort’s of incentives. With that said, it feel’s pretty cookie cutter; the DDS goes down the line doing his examinations and so forth. I just don’t get a real feel for the place. It is quite overall nice and friendly but seem’s the place is just trolling for new patient’s etc. Don’t get me wrong; I have had dental work done here, the Dentist is friendly enough, but not real personable. The office ladie’s spend more time on calculating your bill and what insurance will or will not pay. They really confused me with all the stuff they were saying. Going to the Dentist is not a enjoyable experience to begin with; but to add reviewing the bill and insurance at the same time. I just leave the place shaking my head…But..I suppose this is the new 21st age of modernness so I kind of feel stuck.
Thank you for your comments. We would hope that you would feel comfortable in our office. The last thing we want to do it make you feel like that we are not caring for you, which is why we call your insurance, as a courtesy, to see what benefits you have. Sometimes this does take a little time, but it is to save patients money out of their own pockets. One of our core values is to "have fun and be creative" so we like to have fun with patients with giveaways and specials. Our patients mean so much to us and that is why we do all of these giveaways. Our new office location by the Pacific View Mall will hopefully make you feel more at home and comfortable.