JCB Creations
Catering
8237 Oak St
New Orleans,
LA
70118
(504) 324-9933
Mon - Sat: 9:00AM - 5:00PM
Sun: 10:00AM - 2:00PM
Languages
- English
Payments
- American Express
- Cash
- Debit
- Discover
- Mastercard
- Visa
Staff
Jeanea Bandi
1 stars Jane F Featured review
I special ordered 25 personalized and decorated cookies for my daughters soccer team who was going into the championships. When I picked them up they were bundled in a bag. I said "shouldn't they be boxed to protect them". She said in an annoyed manner " they'll be fine". So. FIVE cookies were broken and I only had them in my possession for on hour as I went directly to the party. I called her the next week and she was argumentative and only offered to credit me money for cookies after acting unhelpful.
I could care less about the money.
THIS OWNER AND BAKER WAS SIMPLY RUDE
Jane,
I am sorry you had a bad experience with JCB Creations. I personally do everything I can possible do to make my customers happy.
If memory serves me correct, this incident happened over 2 years ago. It was a last minute order that we were trying to get done for you in the short amount of time given.
My assistant, new at the time, did exactly what we normally do for favors. We had not had any problems up to that date with the way they were packaged.
When you called to speak to me personally, I tried to rectify the situation by offering your money back, but that was not something you were interested in. You simply wanted to let me know your dissatisfaction with the situation, and no matter what I offered, it was not what you wanted.
I am sorry that this has caused you two years later to share this unsatisfactory report on my business profile. I hope in the future you will find it in your heart to allow me to make it up to you, as I try to do with any customers who may have an issue with us.
5 stars Cindy B Customer since 2015
The entire process involving my order was perfect. The cookies were a hit at the shower I gave. I would recommend JCB ... Read More
5 stars Kathryn P Customer since 2014
Cookies are delicious and exactly designed to our liking!! Perfect favors for birthday parties!!
5 stars Melissa M Customer since 2014
Beautiful and delicious!!!!!
4 stars Andree H Customer since 2015
Your cookies for our crawfish boil were a big hit.
5 stars Theresa F Customer since 2014
Everything was so easy, ordering, paying and picking up. the best part is the cookies are fantastic, best cookies in tow ... Read More
5 stars Gayle S Customer since 2015
Ithese cookies were delicious! I ordered a very large quantity for a wedding. We used them for several different event ... Read More
5 stars Ashley S Customer since 2014
As always, the cookies turned out SUPER CUTE and DELICIOUS! Everyone loved them! I'll be ordering again for the next b ... Read More
5 stars Ruth B Customer since 2014
Beautiful cookies! Great service!
5 stars Gaile S Customer since 2015
Cookies look great. Will let you know about taste after delivering them to anniversary couple
5 stars Caroline K Customer since 2014
We were very pleased with my son's birthday cake. Not only was it a replica of the picture we provided, but it was moist ... Read More