I walked in on a Saturday with no appointment and was greeted with a smile. I was asked if I could wait just 15 minutes for a wash and blow out for a wedding I was attending later in the afternoon. Nerik sat with me and asked what I was looking for as far as style. At that point I decided to get a trim- he did an amazing job and helped put me at ease as my hair has been very dry lately. I work in the service industry also for BMW and am delighted to say that there are some places left where you can get an awesome service experience and this is one of them! Highly recommend j'adore and its staff and will pass the word on!