500 North Lamar Blvd. Suite 120
Austin, TX 78703

Mon: 12:00PM - 10:00PM

Tue - Fri: 7:00AM - 10:00PM

Sat: 8:00AM - 4:30PM

Sun: 9:00AM - 6:00PM

97.5% would refer friends and family to us

5 stars Customer since 2009

It was wonderful like it is every time. Love Sarah C,

5 stars Customer since 2013

BIANCA IS FANTASTIC! I WOULD RECOMMEND HER TO ANYONE!

Jackson Ruiz Salon replied:

We love it! Thank you so much for your Review! We will be sure to pass along to Bianca! Thank you for being our guest!

4 stars Customer since 2014

Very good! I wasn't expecting all the little treats to come with my haircut. I loved the hand massage, the coffee, the shoulder rub, it was all great!

4 stars Customer since 2011

LOVE you guys! Kim is amazing, makes me feel like we have a plan for my color and that the wait to do it right will be worth it. :)

Jackson Ruiz Salon replied:

Thank you so much for your feedback - we are excited that Kim is taking perfect care of you!

5 stars Customer since 2007

Melissa, many thanks for the wonderful highlights!

Jackson Ruiz Salon replied:

Thank you - we love that you love your hair color! It's always nice seeing you in the salon - we look forward to seeing you again soon!

4 stars Verified customer

Joshua was great! He really listened to what I wanted and did exactly that. I thoroughly appreciated it! Plus, he was super friendly and pleasant throughout the session.

Jackson Ruiz Salon replied:

Thank you so much for being our guest! We look forward to seeing you again soon! We will be sure to pass along your feedback to Joshua as well!

5 stars Verified customer

Relaxing, fun.

Jackson Ruiz Salon replied:

Thank you so much your Survey and Review. We love hearing about our guests' experiences in the salon. Thank you as well for being our guest!

2 stars Customer since 2011

I think the cut I received is fine but the stylist I saw was a disappointment. When I visit a salon such as Jackson Ruiz I am expecting the stylist to offer options on ways to cut and style my hair that will help achieve the look I'm going for. The response I got to requesting layers/more interest in my long, straight cut hair was essentially "Your cuticle can't do that and the only way to get more going on is to cut it short." I ended up agreeing to taking off 4" and getting some framing around my face. I also pushed for a long bang so I could at least have something a little different. Like I said, the cut is fine--I think with the right products I can make it more of what I want (the stylist only used "Damage Repair" and nothing to boost volume or fullness). It was just not the experience or end product I feel I should be getting from a higher end salon like Jackson Ruiz.

Jackson Ruiz Salon replied:

Thank you so much for your review - we promise we will follow-up with our Team. We always like knowing what our guests are thinking and feeling as it helps us continually improve our service experience. We will be in touch. Thank you again!

5 stars Customer since 2013

Judy is a great stylist and always efficient!

Jackson Ruiz Salon replied:

Thank you! Judy is a very talented stylist - so happy she is taking excellent care of you and your hair!

5 stars Customer since 2013

Ted is always professional and consistent!

Jackson Ruiz Salon replied:

We love reading this! Thank you so much for being our guest and we look forward to seeing you again soon!