500 North Lamar Blvd. Suite 120
Austin, TX 78703

Mon: 12:00PM - 10:00PM

Tue - Fri: 7:00AM - 10:00PM

Sat: 8:00AM - 4:30PM

Sun: 9:00AM - 6:00PM

97.5% would refer friends and family to us

4 stars Customer since 2012

It am a double amputee in a wheelchair. My sister brings me.Vanessa who cuts my hair always accomadates me. She makes sure the chair in shampoo room is moved so she can move me in my wheelchair to wash my hair. She always makes me feel special. The one observation I have & recommendation is when my sister & I check out at the front someone help hold the door open for us so it is easier for my sister to push me through the door. This last visit several workers just stood around looking at us said bye but did not have the courtesy to open the door. Just a little thing like holding the door open is a great help. Maybe your team could become more observant & sensitive to the needs of handicap people & their caretaker with them.

5 stars Customer since 1999

As a longtime customer, you would think I would have become inured to the special treatment given to all the customers at Jackson Ruiz, but I am continually amazed at the wonderful service I enjoy every time I set foot in the salon. While many of the stylists and colorists deserve mention, I cannot even begin to describe the wonderful and caring qualities of Master Stylist Judy Im -- and this is while she transforms your hair into no less than a piece of art.

Like owner Alan Ruiz, Judy is one of the few people who celebrities and well- known public figures turn to when they want to look their best. Her customers continue to be her loyal customers for years and years. It is her generous acts of “paying it forward” that transcend her into the upper echelon of professional stylists and good caring people in general.

The stylists at Jackson Ruiz spend their days making Austin look good, but Judy Im takes looking good and feeling great to a new level. That is the reason why I have been and will continue to be a long-time, loyal customer of Jacskson Ruiz. Thank you Judy but thanks also to Alan, Heath, Pam, Kim, Sarah, Jessica, Cheri and everyone else who makes this the best a salon in Texas!

Patty Robertson

5 stars Customer since 2010

Fabulous, as always!

5 stars Customer since 2009

I was in the salon this past Saturday, February 28th for a full hightlights appointment with Laura Fritz. We've had some difficulty achieving the results that I was getting when Robert was doing my color, but Laura has continued to suggest solutions and we have made some progress. Specifically at this appointment we had discussed that she would pull a greater portion of the hair into be treated than in the past to achieve less dark showing through. When Laura finished blow drying and styling my hair she asked me what I thought, and I said it looked good in the salon, but that it's hard to really tell until I get out in the natural light. She said to be sure and let her know if I wasn't happy. When I left and looked at my hair outside, I was not satisfied with the highlights. I could see a dark shadow line around the root area, and I didn't seem like she did what we had discussed. I called right away and spoke with Amber, letting her know what I just explained above. She said she would have Laura contact me. I have not heard from Laura yet, but I don't know what her work schedule is. I'd like to hear from Laura and see if she can work me in to resolve the issue.

4 stars Verified customer

I love going here to get my hair cut! I feel like I finally found a stylist who understands what I want my hair to look like.

5 stars Customer since 2015

I had a great experience. It was my first time and I was a bit nervous. I felt very welcomed. I said I wanted a change with the rate of seven out of ten for my haircut and that is what I got. Ted did a great job! Getting used to my new look but I like it.

5 stars Customer since 2013

Great time as usual! I love the fact that it's all covered in one price, no tipping, and includes hand massage and makeup "touchup" which for me was really a makeup job, as I don't wear much at all normally. Vanessa is the best ever for haircuts!

5 stars Customer since 2007

Juliette does a great job & is fun to talk to while she's doing it.

5 stars Customer since 2012

I love Marissa....she is an excellent colorist. She listens and provides great suggests and feedback to make sure your expectations are exceeded.

5 stars Customer since 2014

Steven did a great job! All of the staff I encountered were pleasant. What I love, this plave runs on time! My appointment is always finished on time. I don't think I have ever gone to another hairdresser where this is the case.

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