500 North Lamar Blvd. Suite 120
Austin, TX 78703

Mon: 12:00PM - 10:00PM

Tue - Fri: 7:00AM - 10:00PM

Sat: 8:00AM - 4:30PM

Sun: 10:30AM - 6:00PM

97.5% would refer friends and family to us

5 stars Customer since 2015

Everyone is so nice and helpful. Thank you Jenna for working me in. :)

5 stars Customer since 2009

From the moment I enter the door it is a soothing , relaxing and spoiling experience. This is one of my true indulgences. Ted is wonderful and interesting and has created a fun and easy hairstyle for "a woman of my age". My hair is commented on often by friends, colleagues and strangers. Thanks Ted...I really appreciate you.

5 stars Verified customer

Marissa did an excellent job, as always. Sasha did a great comb out. The shampoo experience was very relaxing.

4 stars Customer since 2004

I have been coming to Jackson Ruiz Salon since it opened and have always had a great experience.

Unfortunately, this most recent visit they made a scheduling error and I had to come in 2 days in a row.

No one seemed to care. My time is valuable and I did not appreciate hoe little empathy or concern that was given to me related to this situation

5 stars Customer since 2016

I have had the best color experience at Ruiz Salon, than any other colorist has provided to me in the 38 years that I have been having my hair colored. It has not only been noticed by myself, but I have been receiving continuous compliments since my first visit with Sarah. I have been highly impressed with the level of haircut in the master level as well as the level that is below that particular price point. It's a salon that definetly stands out above any other!

Ruiz Salon - West End replied:

Thank you so much for your very kind words - we will be sure to pass along to Sarah and our Team! Looking forward to seeing you again soon!

4 stars Verified customer

unfortunately, for the first time I'm afraid I have less than 100% positive feedback. It just seems that your prices continue to steadily increase along with reduced days and availability of stylists - their schedules appear to be jam-packed. In addition, there is a subtle, but strong push to buy products. All staff continue to be absolutely wonderful, but for the first time in almost 10 years, I'm wondering if I should begin to look elsewhere.

Ruiz Salon - West End replied:

Thank you so much for your feedback - we so wish we could reach out to you personally, but with Anonymous Reviews...they are just that...Anonymous. We would love to talk with you to figure out how to best move forward so we can continue to see you. We would hate to lose a long-time guest. Please feel free to reach out to us. Thank you!

5 stars Customer since 2003

Melissa is an artist! And a 5-star blowout by Rose. The front desk was most accommodating with my credit card change, too.

Ruiz Salon - West End replied:

Thank you so much for your review - we'll be sure to pass along to our Team! Thank you so much for being a long time guest!

5 stars Customer since 2013

Always on time. Steven is always great. And the service is always amazing. Love my hair and all the extra the goes along with getting a haircut at Ruiz.

Ruiz Salon - West End replied:

We love reading this! Thank you so much for being our guest!

5 stars Customer since 2011

The staff was very helpful and accommodating. Will visit the salon again.

Ruiz Salon - West End replied:

Awesome! We look forward to seeing you!

5 stars Customer since 2015

Ted is the bomb!

Ruiz Salon - West End replied:

We couldn't agree more! Thank you so much for being our guest!

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