I've been at Jackson Ruiz for the last four years and my beloved stylist recently left, so this was my first cut with a new stylist. The service was great, as always. The cut, however, is not. The layers are all wrong, face framing is too sharp, it's too heavy in certain places and too light in others, and it hangs like a limp, dead animal rather than having its usual high volume feel. I'm picky about my hair and I know that it takes time for a new stylist to do my hair the way I like it, so I'll try with Jordyn again before looking for another stylist.