My experience overall at Jackson Ruiz was very pleasant. I especially enjoyed the extras (scalp massage, hand massage, and makeup touch up) and your no tip policy. I had five inches cut from my hair and I think that was a bit much for me. I didn't expect the feelings I would have over losing so much hair at one time. It's day three now and I have received many compliments. My hair is healthy, looks great, and the cut is what I had asked for. Change is sometimes good.