Shari was superb as usual.. She listened to my suggestions, looked at the picture I brought and helped me make decisions to come up with a new cut that works for my frizz and curl prone hair that is Summer tolerant. Yaaay! She is one of the more experienced, and hence expensive, stylists at Indigo, and worth every penny. I actually think I save money because the cut is so good it really "lasts". A definite 10.