I really have had bad experiences with facials in the past. I have very sensitive skin, so sometimes a facial would leave my face more irritated and broken out than when I came into a spa. My friend recommended me to image creators after I told her my face was really broken out and I wasn't sure what was causing it. I was a little skeptical at first, but the lady at the front desk reassured me that Ashley was one of the best at facials. I told Ashley my face was sensitive and she took that into consideration. She also provided me with a lot of knowledge and information about my face. She even informed me that I may want to see a dermatologist because my face seemed like it had a bacterial infection. So I bought a travel size kit of the bioelements to try on my face. And Ashley gave me a couple samples of other things for my sensitive skin. When I left I took all of her advice, and my doctor put me on an antibiotic. My face is finally getting rid of these break outs. And I am honestly so happy that Ashley took her time to go into detail with me about everything because if it wasn't for her I would still have these breakouts and be left wondering what to do. And I also fell in love with the bioelements products, and they are on my Christmas list :). Thanks Ashley, I have already told all my friends about you, and when I come in again, I will be asking for you.