3726 Roswell Rd
Atlanta, Ga 30342

Mon: 10:00AM - 7:00PM

Tue: 10:00AM - 8:00PM

Wed: 10:00AM - 7:00PM

Thu: 10:00AM - 8:00PM

Fri: 10:00AM - 7:00PM

Sat: 9:00AM - 6:00PM

Sun: Closed

94.2% would refer friends and family to us

5 stars Customer since 2014

Best facial, micro....you name it. Judith is the best.

5 stars Verified customer

Fantastic massage. Tiffany was great!

5 stars Customer since 2010

Just recommended Leah Hicks to a friend- she is outstanding in every way!! Personable and does not pressure to purchase products!

3 stars Verified customer

Amy did a great job, as usual, so she gets 5 stars. However, DERMed needs to improve on a couple of things:

1. Transparency.

For example:

a) When you buy a gift card on line, DERMed does not say that 30% of the amount is not applicable for any discounted services. They let you know this only after you already paid and it is too late to change your mind.

b) DERMed's description of 100 level facials does not say that only "light extraction" is included and real extractions cost $40 more. A goal of a facial is clean skin. How can you end up with clean skin without extractions?

2. The full moon effect.

No matter how many times I tell the esthetician that I have an oily T zone and they assure me they will use products for oily skin, I walk out of there shining like a full moon.

Institut' DERMed replied:

Dear Anonymous,

Thank you for taking the time to let us know about your experience at Dermed Spa. We always appreciate the opportunity to improve as we strive to have excellent client care and pay close attention to customer input.

Regarding your issue with transparency and 30% off online gift certificate purchases not being applicable for discounted services - I am not sure what you are referring to as this is not our policy nor is it published anywhere.

If you would like to discuss this further so that we can have some insight into where you received this information please do call the Spa Manager so that we can discover where this information is coming from and can get it corrected. Thank you!

Regarding extractions: On our website the Level 101 Facial description does not include extractions - it does include a double corrective cleansing, micro crystal polish exfoliation, moderate strength peel exfoliation plus treatment serum and mask with sun protection. And after all of these different layers of treatment the skin is clean, healthy and hydrated. However, we will look to see where we might be more clear with our treatment description, it did not occur to us to mention what was not included in the basic facial as opposed to what was included. So thank you again for your input.

After every facial our protocol is to apply liberal amounts of sunscreen so that your skin is well hydrated and protected and this is perhaps why you may have the feeling of shiny skin. We are so happy that you enjoy coming to the Spa and that Amy is giving you a 5 star experience.

5 stars Customer since 2010

Amazing- great staff and service and kept my mom the full two hours and made her feel good about herself and her skin was glowing .

5 stars Customer since 2010

Evelyn is always fantastic. She is very knowledgable and always knows what my face needs.

5 stars Customer since 2016

My first microdermabrasion and clinical facial experience. Amy, my esthetician was fabulous, informative and the whole experience was worth it!

5 stars Customer since 2015

Amazing as always. Lea is simply Perfect. I love her

5 stars Customer since 2014

Wonderful Facial by Amy, as always!!

5 stars Customer since 2006

The BEST Service ever !!!!!!!!!!!!!!!!!! The Ladies there are absolutely wonderful!!!!!! God bless - Rev. Adam Ozimek