Our family has been patients of Dr. Knox and Dr. Stevens for several years....excellent service every time. Staff is friendly, knowledgable and efficient. The new text alerts are great..perfect for patients with busy schedules. Appreciate the time and attention given to us for the exam and the help in picking out just the right pair of glasses.
This office and staff used to be great, I've been a patient for years. However, I recently tried to get warranty service on scratched lenses. New lenses were ordered on Jan 24. It is now March 14. My lenses have been done incorrectly at least 2 times and the latest lenses were ordered 3 weeks ago and still no resolution. Time to go elsewhere!
The staff and doctors are always welcoming and professional. They make you feel like a person instead of a number. I have been a patient there for over 20 years and now my children go there as well. The dedication and care of Dr. Knox and his staff shine through on every visit.
Dr. Palmer & Kim (the whole staff including Celia) made me feel like I had been their client for life. This was my first visit (and even though it was one where I came in with a painful tooth) they made me feel very relaxed and comfortable. The office set-up is very accomodating with video and headset. This took my mind off what was happening. Other than fillings and having my molars removed, this was my first "major" happening with a tooth. I will definetely tell others about Distinctive Dentistry as well as plan to bring my other immediate family members. Thanks for taking care of me in such short notice (same afternoon). My toothache is gone now after 21 days. That is awesome in itself! And, finally the inspirational plaque in the lobby was a sign to me that I had chosen the right dentistry.
Thanks, Melodie Nelson