89.4% would refer friends and family to us

5 stars Customer since 2020

My experience was amazing. All of the staff were extremely friendly and very pleasant. However, this was my first tine g ... Read More

5 stars Customer since 2019

Diana A was very friendly, courteous, and polite.I have never had a massage before. It was Amazing it felt so good my mu ... Read More

5 stars Customer since 2019

Reception staff friendly and helpful. My massage therapist, Matt Kirk, fulfilled my request for a firm pressure massage ... Read More

1 stars Customer since 2018

Not friendly at all!

5 stars Verified customer

I Love Denise. I have many issues with arthritis and tension. My whole world is changing after coming twice a month for ... Read More

5 stars Customer since 2016

The people there are very nice and helpful,and knowledgeable.

5 stars Customer since 2016

Our last appointment was amazing. My husband had Diana and I had Daniel (I think) they were great! Also the guy at the f ... Read More

1 stars Customer since 2017

I recently visited Hand and Stone - Webster for a Swedish massage. I occasionally book massages as a treat to myself and ... Read More

1 stars Customer since 2017

I had a gift card so I scheduled a couples massage - an hour long massage. I was upsold 'add-ons' to my massage and I pi ... Read More

Hand & Stone-Clear Lake replied:

We are sorry to hear of your experience. My team did all they could to accommodate your add-ons, however Saturday is our busiest day and therapists are booked back to back (if there was an opening, we would have pushed your appointment start time down). Since you were late to your appointments, that caused your appointments to start late and add-ons had to be worked into the time allotted on our appointment books. Emily is off on Sundays and Mondays, but she did call you back her first day back in the office.

5 stars Customer since 2017

Both massage therapists were excellent! Everything was so relaxing and calming.