The massage therapist was nice - the massage was okay. Nice facilities - clean. Front receptionist was not real friendly - for the atmosphere they presented. When I went to pay I was quoted one price over the phone for bikini wax and was given a different price - when I asked the difference she said that the price varies depending on the amount of strips they use. That information should have been given when asked the price of service not after the service was complete. They need to improve their check out services to match their decor.