I received a wonderful facial from Stephanie. I think I even fell asleep it was so good. But when I went to pay with my gift certificate, I was told it was not accepted for my service. I had advised when I booked via phone that I had the gift certificate, where it was from and how much it was for (Yoga Room, $25). At the time I was not told I couldn't use it for the European Pick Me Up facial. I had looked several times on the website and I thought the price was $40 for the service, but on the day I went it was listed as $50. I was disappointed that the person at the desk (Chelsea, I believe) didn't offer anything but an apology. She was very nice, but she would have done better to just accept the certificate or at least discount the service. I would have been much more likely to rave about the service and the establishment.