Nelli was very nice and pleasant and seemed very knowledgeable. I was confused about what all the deluxe facial included but she made sure it was explained to me before I left.
She has a very gentle touch which is nice on my face but would have like a little more pressure on the hands/arms/feet and shoulder/neck massage. My main focus on my visit was extractions. While she extracted quite a lot, there are still 4 blackheads that I asked about and she said she was able to get them; however, they are still present. For the amount of money I paid, I was not completely satisfied.