93.6% would refer friends and family to us

5 stars Customer since 2010

Had a signature facial and lip and brow wax that I was as always, happy with.

However, I do not like the new policy of eliminating the yellow envelopes and putting it into a community pot. I like for my anesthetist to know that I appreciate her by leaving a good tip. The excellent people will continue to be excellent and get a 20 per cent tip or more and average or mediocre others will have no incentive to get better.

5 stars Customer since 2004

Marina is simply the best at everything!

Linda

Halina European Day Spa & Salon- Round Rock replied:

Linda,

Thank you so much for the wonderful review. We will make sure to pass this on the Marina.

Chelsea Schwierking

Assistant Manager

512 246 9700

2 stars Customer since 2012

The services I received were great. It was upon check out that things went downhill. I received a gift certificate for a winter escape (gratuity included) but upon check out was told I owed money. I showed my gift certificate but was told I still had to pay. I was told that I did not understand how things were done. I did not feel like arguing so I paid the extra plus left gratuity. It went from a wonderful day to pure frustration. My husband no longer wants to give Halina any business. I don't blame him. I am not sure I want to go back.

Halina European Day Spa & Salon- Round Rock replied:

Ruth,

We apologize for the misunderstanding at check out. Thank you for giving our General Manager the opportunity to rectify this situation. We do hope that you will come back to see us.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Verified customer

Halina has the best customer service

Halina European Day Spa & Salon- Round Rock replied:

Thank you for the wonderful review.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Customer since 2009

I am a long standing client of Halena's and Marlene's. Recently new to Amanda. I love them both.

Obviously, since I keep coming back. I always feel special.

Halina European Day Spa & Salon- Round Rock replied:

Lynette,

We are so happy to have you as a client at Halina's. We think Marlene and Amanda are amazing and glad you do too.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Customer since 2015

Fantastic massage. Clean facility. Great experience.

Halina European Day Spa & Salon- Round Rock replied:

Jennifer,

We are so glad you enjoyed your massage. We hope to see you again soon.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Verified customer

I got the luxury pedicure. Niki is just wonderful. So very nice, but also just excellent at her job. I feel great when I leave. This is my third time, so the quality has been great each time.

Halina European Day Spa & Salon- Round Rock replied:

Thank you for the review. We love that you enjoy coming to see Niki and hope you come back soon.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Verified customer

I have been a regular customer at Halina's in Round Rock for many years. I always receive excellent services with a personal touch that makes me feel like s highly valued customer. My most recent experience was very pleasant with the highest degree of professionalism possible. I had two guests with me who were also very pleased with their services. The atmosphere is always warm and welcoming with just the right smount of personal attention.

Halina European Day Spa & Salon- Round Rock replied:

Thank you for the this wonderful feedback. We are so glad you enjoy coming to Halina's and had a great experience.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Customer since 2009

As long as Habiba is there, you will have me as a client because she is WONDERFUL. At everything. Facials, massage, you name it.

Halina European Day Spa & Salon- Round Rock replied:

Marsha,

We love having you as a client of Halina's and are so glad you enjoy coming to see Habiba. We look forward to seeing you next time.

Chelsea Schwierking

Assistant Manager

512 246 9700

5 stars Customer since 2014

Best massage and facial I have had in a very long time and I have a membership to another spa. I will be cancelling that membership immediately.

SD

Halina European Day Spa & Salon- Round Rock replied:

Sandra,

Thank you for the wonderful feedback. We are so excited that you enjoyed your services and will be coming to Halina's from now on. We look forward to your next visit!

Chelsea Schwierking

Assistant Manager

512 246 9700

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