Everything was great except hair-washer tech.; she didn't wash out my color w/ 2 separate washes like I am accustomed to. Instead, she roughly washed the hair and knocked my glasses all over my face....I had offered to remove them but she said she could wash around them. She was so rough I thought she'd break my glasses. She never even asked me if the water temp. was okay. I'll make sure I never let her wash me out again.
I always find my stylist and the other staff members 100% professional and always appreciate a good visit. I won't let this 1-time bad "wash" experience change my rating for the Gullos salon.
We are so sorry you had a less than satisfactory shampoo experience. Thank you for letting us know. We will certainly address the situation and let the Junior Stylist know that she needs to be more attentive and thorough. Thank you for your valuable feedback. That's the only way we can improve what we do. We look forward to seeing you soon. The Team at Gullo's