We were so happy with Good Shepherd Vet Hospital, beginning with my first phone call to them. From the front desk to Dr. Miller and Dr. Ibrahim - everyone went over and above to make us feel comfortable and took such good care of "Kitty" before and after her surgery. We were not clients at the time, but that didn't seem to matter. We got an appointment right away, and the surgery was scheduled immediately. No hidden costs or fees either. They made us feel relaxed and at ease at a difficult time. The doctors took the time to explain everything to us, and kept us posted on the pre-op and post-op happenings. The surgery went well and "Kitty" is doing fantastic! We would definitely recommend this team to anyone with a pet. The whole office was very kind and caring, and we are grateful for the excellent care we were shown!